Chris Hayes

Quicken Customer Responsiveness – Bring Cognitive Into Your Supply Chain

You’re just back from lunch, and there’s an email from Ted marked “URGENT.” It reads, “Hi Bill, When are we expecting those parts from SupplyCo that we ordered last week? Got an urgent customer order, but I can’t commit a delivery date until I know when we’ll get those parts.” Ted’s a great bloke. But […]

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E-Invoicing: Complicated? Certainly, But You Will Need To Do It

While change is a constant in most industries, every so often major shifts occur that can radically change certain processes, operations, or whole industries.  These shifts may be driven by legislation, by the capabilities provided by a new technology, or just by consensus around the need to address a particular issue. Examples of these shifts […]

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Challenges and opportunities of cloud, Big Data, mobile, and social

Today’s business environment is facing a convergence of massive shifts. Cloud, big data, mobile and social are reshaping the global business landscape. These dynamics are presenting compelling new opportunities for organizations ready to gain a competitive advantage. It’s a perfect storm of change, and enterprises that ride out the rough seas ahead will find that […]

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B2B Collaboration: A High Priority for Smarter Commerce

According to a study from the Aberdeen Group, the number of companies starting initiatives for collaboration has doubled in the last two years. Their research indicates that collaborating with customers and partners are both in the top five actions being taken by survey respondents. The driver behind this collaboration, according to IBM, is Smarter Commerce […]

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Gaining Insights into the Right Integration Strategy

This is a guest post from Chris Hayes. Last week, I announced the four panelists who will be joining me for the upcoming webcast,On Cloud, on Premise or a Hybrid Solution? IBM’s B2B and MFT Architects Weigh In. Cloud-based solutions promise greater agility, lower costs, and increased collaboration, but many organizations face technology barriers that keep them […]

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