IBM Is Named a Leader in IDC’s Newest Commerce MarketScape

Share this post:


We are not going away, we are going strong!

There is a lot of concern in the market, much of it manufactured by our competitors, about the long-term viability of WebSphere Commerce. We, of course, have never doubted our path forward and with the help of our customers we are continuing to enhance the platform and position our clients for success in the future, whatever that future may look like. We have built a modern, flexible and agile platform that makes it easy to manage the commerce experience and adapt it to new technologies and market demands, without sacrificing customer experience, security or reliability.

In acknowledgement of this continued focus on our customers, we are excited to share that IBM has been named a leader in IDC’s Marketscape: WorldWide Retail Commerce Platform Providers 2018.



IBM was recognized as a leader for:

  • Delivering a very broad and deep portfolio of capabilities for retail commerce platform services, and actively working on its expansion and innovation
  • Rich partner ecosystem with 60 global partners validated as ready for IBM Commerce, IBM’s third-party business partners have built integrations from their solutions into IBM’s commerce platform.

Speaking of our rich partner ecosystem, we have a few great examples of partners who have seen the power of IBM’s flexible, agile platform to create amazing experiences.

Zobrist Consulting Group was able to create a modern storefront that delivers a fantastic customer experience while making it fast and easy for any retailer to set up a powerful and engaging site.

“I applaud IBM’s work to rearchitect the Commerce platform for the cloud and its investment in providing microservices for all of its commerce capabilities. This is a bold and daring move, but this innovation will propel retailers into the future where commerce is everywhere, frictionless and smart.” said Teresa Zobrist, CEO of Zobrist Consulting Group. “We saw the opportunity with IBM microservices and built a next-generation SPA (Single Page Application)  storefront, Mobiecom. It is blazing fast and validated for V7, V8, V9 and Digital Commerce! Customers can use Mobiecom as a starter store for any version of their choice.” suggested Zobrist. See a demo of Mobiecom here.

Wunderman Thompson Commerce partnered with IBM for commerce technology solutions that have an API-first approach for the flexibility to create custom experiences, with the reliability of a tried and tested leader in the commerce space.

“IBM has long been a proponent of customer-first solutions so leading organizations can build engaging, differentiated experiences that express their brand.” Said Patrick Munden, Chief Growth Officer, Wunderman Thompson Commerce. “By leveraging the flexible, API-first commerce platform we’ve been able to create unique experiences for our clients so we’re very excited about V9’s modern architecture.”

To learn more about why IBM is a leader and read the full report, follow this link.


Global Product Marketing Manager, IBM Watson Commerce

More Commerce stories

Turning Supply Network Complexity Into a Competitive Advantage

Discover how one company delivered superior CX with improved order management Manufacturing giant Parker Hannifin Corporation had a problem. It had dozens of decentralised divisions making hundreds of thousands of products and selling them through a network of thousands of distributors. With a supply chain this complex, Parker was concerned that its approach was fragmented, […]

Continue reading

With a little help from our friends — more DX Lab Days coming soon!

Pulling together amazing digital experiences requires teamwork, creativity, and a little know-how (or a lot!).  Sometimes you need a little help from your friends to get there successfully.   One of the ways you can do this is by collaborating with your peers in other companies and industries who are working toward the same objectives. […]

Continue reading

Retailers Are Running Out of Inventory (Here’s What to Do About It)

  Modern shoppers aren’t known for their patience and unhappy customers aren’t known for keeping their feelings to themselves. A single dissatisfied customer will tell 9 to 15 people about their experience, with some telling 20 people or more. What’s one of the top complaints listed by customers? “Failure to deliver.” Which is exactly what […]

Continue reading