March 9, 2017 | Written by: Aimee Emery-Ortiz
Categorized: eCommerce & Merchandising
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As customer expectations increase exponentially, omni-channel fulfillment is table stakes for survival in business. Yet thriving in today’s rugged business environment — finding a clear path to success — can feel elusive… like finding the Yeti. Though starting points or zero-mile markers often vary, the end goal is the same. How do we give customers what they want, when, and where they want it at the lowest cost to the business while making each customer feel recognized and special at every step of their journey?
Whether your trailhead points you to foundational order management capabilities to augment your Commerce initiatives, transformational supply chain technologies, or leads you to scale new, cognitive, omni-channel horizons, IBM can help lead you to the summit. We have the trail guide ready for you and you can find your path starting March 20-22 in Las Vegas at Amplify 2017. Hear from leading analysts and order management and supply chain thought leaders about order management best practices that will ensure that you are able to meet customers’ ever-increasing expectations – and still turn a profit.
We will help you uncover lessons you can apply within your own business through sharing exciting order management and supply chain success stories and case studies from leading brands like: Charlotte Russe, DHL Worldwide Logistics, Kohl’s Department Store, National Instruments, REI, and Tractor Supply. On the show floor, the Cognitive Concourse, take the opportunity to see IBM Watson in action with demonstrations of the latest cognitive capabilities that can take your omni-channel journey to the next mile marker.
The IBM Amplify Order Management curriculum includes sessions for both practitioners and executives. Fulfillment and supply chain practitioners can start their journey learning about new capabilities in order management, Watson Order Optimizer, Call Center, Store, and Supply Chain and then explore deeper dive sessions based on specific business priorities such as best practices for moving to cloud environments, transitioning from bespoke to commercial order management solutions, and how to build and manage order orchestration in multi-brand businesses. Executives will gain insight into what lies ahead in the Era of Cognitive Commerce along with peer-led sessions that showcase omni-channel successes across a variety of industries including Distribution & Wholesale, Grocery, Logistics, Retail, Supply Chain, Telco & Media.
Consider IBM Amplify your order management and supply chain omni-channel survival base camp where you’ll share experiences with fellow omni-channel trailblazers, learn about new trends and directions, and interact with the tools that give you insight and help you traverse the complexities and obstacles in your quest for omni-channel proficiency. If you are attending the Adobe Summit or Shoptalk you are invited to register for Amplify 2017. To get your free pass just send a note to IBMAmplifyRegistration@maritztravel.com to get your promo code.
In the meantime, take a look at the Order Management offerings available at Amplify in this session guide.
We look forward to meeting you at MGM Grand in Las Vegas March 20-22. Register for the conference today and follow IBM Amplify with hashtag #IBMAmplify