B2B Integration

3 Guiding Principles for Efficient Managed File Transfer Workflow

Files and goods travel across the globe – across countries, continents, and hemispheres. Innumerable transactions occur every minute. Without a way to monitor them, it’s chaos. To have real management and control, you need visibility into what’s really going on. You and your team need access to information, with processes simple enough to promote frequent use. If you only have basic visibility and tracking, you run into a host of blockages that can seriously disrupt your Managed File Transfer (MFT) workflow. IBM Control Center has long provided comprehensive visibility across your IBM MFT and B2B solutions. With recent releases, we continue to keep things running smoothly and efficiently by incorporating these key criteria:

1. Ease of use

A user should have a reasonable expectation of a fluid experience with a visibility tool, including an intuitive user interface (UI) and the ability to have the same experience as other users, especially those in different locations. With each release of Control Center, we aim to better serve our existing users and add capabilities to invite new ones. In our 6.1 release earlier this year, we added more functionality to our web interface, including a new widget to monitor environment health, and greater customizable preferences on the console.

In our 6.1.0.1 release, we’re introducing translation support to nine languages (including English) in the web console – French, German, Spanish, Italian, Japanese, Simplified Chinese, Traditional Chinese, and Brazilian Portuguese. Based on the language preferences set in the browser, users can now enjoy Control Center in the supported language they prefer, with further support coming in future releases.

webui

A screenshot of the translated web UI dashboard

2. Manual processes

Think about all the workflow disruptions you face – every time you pause an existing task to check on a status or update information. We have recently introduced two new capabilities that make it easier to simplify administrative tasks and keep an eye on your environments.

The first addresses manual inputs required when monitoring Connect:Direct. Control Center is often used to monitor hundreds or thousands of Connect:Direct instances. Depending on security policies, this may be an inefficient experience, requiring frequent manual input of each user ID and password into Control Center. With this fixpack, we’re simplifying this process by delivering the option to authenticate to a Connect:Direct server via an SSL or TLS certificate. This removes the need to manually update passwords in Control Center when changed in Connect:Direct, and allows each user more time to focus on their work.

Additionally, in Control Center 6.1, we enhanced the ability for users to simplify other processes. Users can write rules, so they can be notified when anything happens – good or bad – with their Global High Availability Mailbox infrastructure. Possible situations include when a component in the infrastructure goes down or when replication isn’t working as it should. This simplifies complex manual processes for greater convenience, as you’re able to have visibility for Global Mailbox in the same system that you already know.

3. Limited visibility

Perhaps the biggest workflow impediment is lack of centralized visibility. If your tool can’t monitor your endpoints, then the question is: Can you work around that key functionality?

Control Center has offered comprehensive visibility for IBM B2B and MFT solutions for many years, and with Control Center 6.1, we’ve introduced the ability to extend this same level of visibility to additional products and solutions not part of the IBM B2B and MFT suites. You can now enjoy the single-pane-of-glass view to collect and monitor all transactions and easily understand that your infrastructure is up and running with more endpoints than ever before.

For further information about Control Center, refer to the updated documentation and announcement letter for the 6.1.0.1 release.

Offering Management Associate at IBM

More B2B Integration stories

Do you need to invest in a new order management system?

“Improving the customer experience” has become a mantra for retailers lately. Everyone wants to bring in new customers. The average retail business spends over 4 percent of their annual revenue on marketing in an effort to welcome new customers–– that’s more than any other industry. Yet many of these same retailers are also running their […]

Continue reading

Timing is everything when it comes to customer expectations

As quickly as the world is changing, there are still fundamental human connections and relationships that are more valuable than a “double tap” on an Instagram post.  Whether it’s celebrating a milestone birthday, gathering around the family table, or even a “just because” moment… each of these things represent people coming together to appreciate and […]

Continue reading

A quick debriefing on Instagram’s new in-app checkout

Instagram isn’t just a social media platform anymore. The image-sharing platform is now trying its hand at e-commerce, rolling out a new feature called Checkout that will let users make purchases without ever leaving the app. Checkout was released within the US on March 19th, and 20 top brands – including Adidas, H&M, and Uniqlo […]

Continue reading