Onboarding and maintaining the underlying trading partner/customer data is one of the most time-consuming activities IT has to deal with, and it can have a tremendous impact on your business. It’s something most companies engaged in significant B2B activity struggle with at one time or another. Let’s take a look at some recent data that sheds light on the predicament:
On average, B2B communities have 574 members worldwide1
It takes 9 days, on average, to onboard a new trading partner on their B2B platform2
41% of LOB people indicated a project focused on reducing time to onboard partners, suppliers, and customers would be most beneficial to their department2
As you can see, partner onboarding is a complex challenge. And it extends beyond the initial 9 days to set up a new partner. Over time, the partner data and connection must remain current and incorporate any changes — it’s far from a “set it and forget it” process. Along the way, there’s constant pressure on IT to speed things up and decrease onboarding times, which delay the business’s ability to leverage the partner relationship.
The good news is there’s now a tool that can help you. It’s designed to help with the entire scope of partner management, from the initial onboarding to the continued upkeep of the data. Self-service capabilities allow partners to update and maintain their data, reducing the burden on you, while improving the relationship for both organizations.
Is onboarding challenging for you? Does it take longer than the average 9 days? If you’re feeling pressure from your LoB colleagues to speed it up, please take some time to learn about IBM Partner Engagement Manager by watching the video below. The developers will give you a peek under the covers at the unique architecture, and they’ll also give you an overview of capabilities.
2013 Vanson Bourne B2B Integration and MFT Global Study for IBM
2014 Vanson Bourne IBM Line of Business Priorities Study for IBM
We are very excited to share the news that IBM has entered into a strategic partnership with Syncsort to expand and accelerate future development of our B2B Collaboration product family, which includes the product offerings of IBM B2B Integrator (B2Bi), IBM File Gateway, IBM Partner Engagement Manager (PEM) and IBM Gentran. Syncsort, a global provider […]
This is the fifth post in our Managed File Transfer blog series. Read the previous post, “Why You Should be Investing in Visibility and Governance for Managed File Transfer” here. Businesses in this ‘Digital Age’ must operate and perform in a highly-competitive and global environment – one with growing demands for secure data exchange. The transfer of business-critical […]
This is the third post in our Managed File Transfer blog series. Read the second post “7 ways IBM is leading the Security Push in Managed File Transfer” here. Digital business is changing customer expectations – and business models. It is changing how businesses communicate, transact and interact with customers – as well as with other […]