February 20, 2013 | Written by: Smarter Commerce
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A perfect storm of business, economic and technical change is coming that impacts how businesses meet rapidly changing needs, drive cost from processes while accelerating responsiveness, and innovate to compete.
According to IDC analyst Maureen Fleming, change is being motivated by the continued growth of new technologies and digital services. These new technologies and services provide businesses with a mechanism to market and sell differently, and to compete through new types of customer service.
At the same time, customer demand for better prices, more choices, faster speeds and greater adaptability ripples through the supply chain. The result is a need for greater supply chain synchronization, and that requires improved business-to-business integration (B2Bi), greater reliance on trading partner self-service, and better access to key information, all supporting:
- Delivery of greater volumes and type of data
- Straight through processing
- More real-time processes
- Better integration
Are your B2Bi processes ready for what’s coming? Watch this upcoming webcast to find out what’s next, and get insights from IDC on evolutionary shifts you need to drive in your B2B infrastructure to gain:
- Operational Excellence
- Customer Excellence