Government

By Chris Nott on 15 July, 2019

What can government learn from Wimbledon’s one chance to deliver?

In this third and final blog post on what government can learn from Wimbledon, I discuss how Wimbledon uses cloud to meet huge fluctuations in demand for its digital platforms and how it ensures its services are accessible for fans throughout The Championships.  My previous posts in this series explore innovating fabulous services and use […]

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By Chris Nott on 24 June, 2019

What can government learn from Wimbledon’s AI video highlights?

In part one of this series of three blog posts, I explored how IBM and Wimbledon innovates to deliver a fabulous digital experience for fans.  In this second part, I look at what government can learn from Wimbledon’s use of artificial intelligence (AI) in automating the video production of match highlights. Automating video production Consumer […]

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By Chris Nott on 20 June, 2019

What can government learn from Wimbledon’s fabulous innovative services?

2019 marks 30 years of technology and innovation partnership between IBM and Wimbledon, a relationship underpinned by assured delivery of data and digital experience to millions around the world.  Wimbledon has transformed itself into a data driven media organization continually innovating to sustain its position as the world’s top tennis tournament.  Using the latest technologies […]

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By Chris Nott on 13 June, 2019

Becoming a data driven government – Part 2

In the first part, I described the motivations for government to be data driven and the challenges to achieving this at enterprise scale. Success factors I see five major areas that need to change for Government departments to become data driven. Skills and culture The most significant change comes when business leaders recognise the advantages […]

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By Chris Nott on 10 June, 2019

Becoming a data driven government – Part 1

22% of governments have adopted cognitive computing by piloting or operating services versus 26% in other industries according to a recent survey by the IBM Institute for Business Value. Cognitive government We have seen Government successfully move on-line in recent years to deliver multi-channel services to citizens, often by using technology platforms. Historic siloed applications […]

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By Francesco Melcarne on 21 March, 2019

Architecting Blockchain in Government

Sheila is the CTO in the Digital Transformation Agency of the central Government of her country. She oversees the enterprise architectures of the central Government Administrations.  As Blockchain related projects start running, new modules enter Shelia’s design of the enterprise IT architectures.  She has a lot of experience in her role, but quickly realises that […]

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By Angel Hernandez Bravo on 28 February, 2019

Building citizens’ trust in Government

There are few guarantees of origin and quality for olive oil customers.  Labelling is frequently limited, perhaps stating only the country of production – no details on the type of olive, its quality, the farm which harvested it, or the mill where it was produced. Spain is the world’s leading olive oil producer, responsible for 50% of all production.  Olive oils […]

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By Chris Nott on 26 February, 2019

Gaining the information advantage

Government departments are facing varied and evolving threats. These are often asymmetric and demand speed and agility by Governments to understand and counter adversaries that include serious organized crime, fraudsters, insurgencies and terrorism. It is not limited to defence and public safety organisations, but affects departments collecting taxes and providing benefits. Cloud computing offers new […]

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By Chris Nott on 21 February, 2019

Overcoming Government Inertia

Peter got off the phone from Nina with relief. He now had the support he expected from the Government, but it had taken numerous phone calls and persistence to get it. Within the Government department, Nina and her team had spent several frantic days trying to understand discrepancies in Peter’s records. It had taken a […]

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By Chris Nott on 22 October, 2018

Ensuring Trust in Government Services

Becoming Citizen-Driven The focus on the consumer driving digital disruption in commercial sectors has raised expectations of Government.  The whole of government is becoming citizen centric, and digitising government demands that today’s departments silos are spanned.  Government is becoming devolved and decentralised and the technical challenge is accentuated by the business change.  Citizen-centricity demands one […]

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By Chris Nott on 10 October, 2018

The Ethics of AI in Government

“How was the decision made?” The department’s minister and permanent secretary sat before a select committee looking into a recent tragedy. “The system made the decision using artificial intelligence,” came the reply.  The decision made was poor and had triggered a catastrophic sequence of events. “How did the system make the decision?” the chairman persevered.  […]

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By Ian Baker on 18 September, 2018

The government AI project has already begun

Public sector bodies around the world are already reaping the rewards of investing in AI technology. Originally published in NewStatesmen. By Ian Baker. The promise of artificial intelligence is no longer a nebulous concept on the horizon. The private sector is already exploiting its possibilities, and governments are following suit. We use the broad term […]

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By Sreeram Visvanathan on 17 August, 2018

Artificial Intelligence: New Possibilities for Government

Every company has customers that they care deeply about. Whether you are a retailer selling Italian furniture, an electronics company in China manufacturing the latest computer device, or an oil and gas company delivering oilfield services in Canada, customer is king. However, I would argue that the most important customer-company relationship is that between a […]

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By Sharon Bagshaw on 5 February, 2018

Going Beyond Digital Transformation: The Public Sector

In today’s data economy, people, devices and systems are generating the data points to provide more opportunities for insight and connection than ever before. Data forms the lifeblood of any organization across both the private and public sector. While resources are in short supply and the need for cost efficiency is on the rise, this […]

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