Converting a crisis into an opportunity – three ways that a Smarter Supply Chain offers resilience
Converting a crisis into an opportunity – three ways that a Smarter Supply Chain offers resilience The past 12 months has tested the worlds’ supply chains, exposing critical vulnerabilities and the painful truth that many companies have limited visibility of their supply chains, while only a small number actually have visibility into production. Operational […]
The Era of Modern Compute
The Era of Modern Compute Are we all missing a trick? Many IT projects that began more than five years ago have now racked up huge technical debt, with large costs to remediate them. The change projects of yesteryear are now up for renewal and the technical debt costs keep growing. Meanwhile, individual business units […]
Seize the coming growth opportunities with IBM Global Financing
Seize the coming growth opportunities with IBM Global Financing Brighter skies ahead The pandemic has left the world a very different place, but economic recovery is on the horizon. To seize the coming opportunities for growth, all organisations need greater flexibility and agility. Finance professionals can take the lead by investing in many ways including […]
Encouraging more women in quantum: four insights from four women
Encouraging more women in quantum: four insights from four women “There’s a shift in perspective right now towards women in physics and Quantum may be the discipline that’s exemplifying that shift. We are accepted for our capabilities and are not viewed as rarities.“ – Christa Zoufal, Quantum Machine Learning, IBM Research Europe Four women making […]
Inspiring Scottish Students into STEM: Building essential skills for our future
During the industrial revolution, Scotland was regarded as one of the world’s main shipbuilding nations. At one point a fifth of all ships in the world were made on the River Clyde, and with this came jobs for young people, meaning that after you left school, you went straight into an apprenticeship. Fast forward to […]
Turning the future into a sure win
A brief overview of how artificial intelligence and cognitive technologies are reshaping the world of sport. From transforming marketing strategies to delivering thrilling and engaging digital fan experiences, find out how sports organisations can adjust to a digital-first future. Explore what’s possible now and how the AI ladder can help you develop the enterprise capabilities […]
IBM, Recarta Technology and WaterAid’s IT team’s successful data centre migration resulting in significant process and performance gains
When WaterAid moved its offices from Vauxhall to Canary Wharf, it meant the international NGO for water, sanitation, and hygiene, needed to migrate its IT services as well. Some of the systems were running core business, such as the link to direct debit processing, the phone system and data warehouse, so it was essential that […]
How IBM has adapted early professional recruitment and onboarding strategies in light of the pandemic
Organisations spent £6.6 billion in 2020 on the skills shortage, up from £4.4 billion in 2019 [1] (Open University Business Barometer 2020). These skill shortages are predominantly addressed through recruitment activities, with ever more businesses opting for a sustainable, long-term approach to address the skills gap. Nearly half (48%) of employers acknowledged that apprenticeships and […]
Privacy Preserving Health Credentials Can Help Get Us Back to Normal
The COVID-19 pandemic has dramatically accelerated the need for public and private sector organisations to rethink their use of shared spaces to help keep employees and citizens safe. As we move forward toward not only a return to the workplace but the return to ‘normal’, the use of health credentials – for example a credential […]
How to build a self-reinventing workforce
Nine principles that underpin skills transformation at IBM When we asked 5,000 business leaders what core skills they look for in the workforce, technical, digital and data skills featured prominently in their responses. As businesses wake up to the reality that data, automation and artificial intelligence will not just feature in but shape their futures, […]
Read it here first; what Telecommunications, Media & Entertainment can learn from the transformation of the book industry
As someone who has tracked the digital transformation of the book business for 12 years, I have always kept an eye on the wider trends across other entertainment industries. My personal view is, with the consumer at the heart of all of our businesses, there is always plenty to learn from each other. IBM have […]
How COVID-19 has accelerated digital transformation – and how to stay ahead in 2021
The disparity between digital haves and have-nots has never been greater, but it’s never too late to innovate. The mounting pressure for businesses to fast-track their digital transformation journeys was kicked into overdrive in 2020. While the bell has long been chiming for businesses to rapidly adapt, harness the power of data and streamline their […]
Let’s get personal: CX transformation to a segment of 1
There are broadly three intertwined factors that are driving transformation in customer experience in 2020. And, while wrestling with the complexity behind such change can be daunting, the upside for businesses who get it right can in itself be transformational. The first driver here is customers themselves. In a year that has accelerated online interaction […]
Redefining the contact centre of tomorrow
It’s still early to draw conclusions for the year 2020, however, it’s likely that businesses will remember it as a time when the workplace changed forever. When, for many companies, the sudden shift to remote working and working from home coincided with a surge in customer calls. To face the challenge, customer contact centres need […]
Return to the workplace with confidence
2020 has been the year of unforeseen challenges for businesses and society alike. In the face of crisis, people are becoming increasingly concerned with health and safety measures. To demonstrate to employees that they are protected, organizations need to ensure that health and safety policies are being fully implemented and that there are quick responses […]