By Vivian Braun and Elena Ghit on 23 May, 2019

Hyper-localised retail: Stay relevant with local data

Originally published in Essential Retail. Modern consumers have drastically changed the retailing landscape as their expectations can be instantly satisfied across multiple channels and locations. As a consequence, proximity and relevance are key to retailers seeking to keep their competitive edge and delight their shoppers through unique in-store experiences. Retailers aim to achieve efficiency and […]

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By Ulrich Schimpel on 16 May, 2019

Blockchain Project Roadmap

Over the past month, Stacy and her peers – all department head of a large government agency – have been frequently exposed to dozens of articles and events around blockchain, talking about the great potential it could unlock in the government domain. Yet, she and her colleagues are struggling to see a feasible approach to […]

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By Dan Bailey on 15 May, 2019

Pitching for Success: Deepening Customer Engagement with AI

News reports tend to sensationalise the existing state and future potential of AI technology, leading to unrealistic expectations in the business community and generating unfounded concerns in wider society. Thanks in part to the hype surrounding AI, many C-level executives are unsure how they can add value to their organisations with the technology. Recent research […]

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By Chris Williams on 3 May, 2019

Artificial Intelligence – a team sport

What does it mean to deploy artificial intelligence into your business and what makes an AI project successful? These are some of the many questions we will be tackling in depth at our upcoming event on the 21st May at The Groucho Club, but until then, here are some topics you might wish to consider. […]

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By Sundaya Sahans on 23 April, 2019

Employee Experience: Making work worthwhile

Why employee experience is a deal-breaker for successful companies In recent years, organisations have ploughed resources into enhancing the customer experience. This is, and will always be, an important focus area. But IBM research shows that employee experience is just as vital to the productivity and resilience of a business. As we discussed at the […]

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By Holly Cummins on 23 April, 2019

Redefine the rules. Realise transformation.

What’s the point of architecture that can go faster, if you don’t go faster? As the Worldwide Development Discipline Leader for the IBM Cloud Garage, I work with clients who are trying to shift their businesses to the cloud as a way to beat their competitors to market, now and in the future. Companies feel […]

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By Andi Britt on 23 April, 2019

Making tomorrow: why culture matters most when it comes to AI

Welcome to our HR Modernization Playbook: Tomorrow’s people – Why HR matters more than ever in the age of artificial intelligence. Digital transformation is happening faster than ever. The adoption of artificial intelligence (AI) and automation will redefine jobs, enhance employee productivity and accelerate workforce development. In fact, skills and culture – not technology – […]

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By Craig Hartwell on 18 April, 2019

MobileID: ID verification with IBM Cloud

Thanks to the internet, business is more globalised than ever. But with fewer face-to-face transactions, how can organisations be sure that potential customers are who they say they are? At MobileID, we’re providing an answer with our ID verification mobile apps built in the IBM Cloud. Solving the identity puzzle Building trusted relationships is an […]

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By Peter Smith on 17 April, 2019

Getting banks smarter with mortgages

Leading a revolution in the mortgage market Choosing a mortgage is one of the most important financial decisions most consumers ever make. It can also be a difficult one to get right. The days of the 20-year mortgage taken out with the family bank is receding; customers are shopping around for the best deals, both […]

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By Sharon Bagshaw on 16 April, 2019

Cloud computing: Unlocking its power for government

Originally published in New Statesman. For most of the UK population, cloud-based services are part of everyday life, from online banking and social media to service oriented businesses like Uber. Without equivalent services the  government risks falling short of expectations. Cloud computing is more than an internet-based platform. Harnessing it unlocks the potential to create […]

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By Corinne Doherty on 16 April, 2019

Cloud adoption – get beyond that 20% barrier

Cloud adoption is already high, but mainly comprises non-core workloads. As many as 70 percent of executives say their organisations use multiple clouds today, hence the common phrase multicloud. But so far, they have been using them primarily for non-core workloads; 80 to 90 percent of enterprise workloads have not yet migrated to the cloud. Hybrid multicloud […]

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By Andi Britt on 12 April, 2019

From old to new: the evolution of HR

Welcome to our HR Modernization Playbook: Tomorrow’s people – Why HR matters more than ever in the age of artificial intelligence. Digital transformation is happening faster than ever. The adoption of artificial intelligence (AI) and automation will redefine jobs, enhance employee productivity and accelerate workforce development. In fact, skills and culture – not technology – […]

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By Anne-Gaelle Chasles on 3 April, 2019

Virtual Retail – How AI is enabling a dialogue to make customer engagement personal

Retailers are on the front line of a dramatic shift in the way customers engage with businesses. The internet and smartphones have ushered in an “always-on” culture whereby we expect to be able to find everything we want and need at the swipe of a screen, to be delivered at a time that suits us. […]

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By Chris Williams on 3 April, 2019

Who is the best teacher of artificial intelligence?

When it comes to teaching Artificial Intelligence (machine learning), who is best placed to be the teacher? The ability to pass on your knowledge to others is a great gift and the best teachers are those who not only can “do” (unlike the old adage) but also excel in doing. But what about teaching a […]

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By Francesco Melcarne on 1 April, 2019

Using blockchain to improve public safety

Graham is an officer in his country’s counter terrorism police force. Since the rise of social networks, he can draw on many information sources in his investigations and exploit the recent advances in big data technologies. Graham investigates counter terrorism cases where sharing information on threats with intelligence agencies around the globe would be beneficial. […]

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