Innovation

How Services Integration Helps Europeans Advance in a Multivendor World

Share this post:

A rising trend in Europe has businesses and government agencies flocking to new ‘services’ integration solutions rather than traditional ‘systems’ integration to better manage increasingly diverse workloads and platforms.

Such solutions are bringing order to the modern multivendor IT environment, helping organizations consolidate IT management more efficiently, and providing greater visibility across discrete servers, networks, and applications.

While these solutions are helping organizations reach traditional business goals, like lowering costs, ensuring greater data protection and reinforcing client relationships, they’re also helping drive a wave of innovation across leading European industries. For example, when connecting cognitive capabilities with vast amounts of data and cloud infrastructures, organisations can achieve breakthroughs like detecting and resolving cyber-attacks, pre-empting problems or handling potential outages before they happen.

Such services also underpin major digital transformations, improving the way organisations serve their clients or reach completely new markets and new users.

For IBM’s part, a number of financial institutions, industrial service providers, oil & gas conglomerates and other industry players are gaining competitive edge with an integrated services delivery approach.

Recently the State Oil Company of the Azerbaijan Republic (SOCAR) and IBM announced it will work together to accelerate SOCAR’s digital transformation. A SOCAR-IBM joint venture called Caspian Innovation Center LLC has been established for the purpose of building and operating a competitive analytics and delivery center to provide IT, business transformation and business consulting services in Azerbaijan, the Caspian region and beyond. This strategic partnership will engage SOCAR’s industry expertise and IBM’s digital, cognitive computing and data science capabilities in building differentiated industry solutions and competencies in the region.

And, taking advantage of IBM’s new Watson-based services platform IBM and Danske Bank signed a 10-year IT infrastructure services contract leveraging the platform to develop and implement the first of a kind cognitive delivery platform. It will allow Danske to easily integrate existing systems and can be further used for development and deployment of new financial services. Danske Bank’s use of the platform will help ensure uninterrupted banking operations and a significant decrease of the number of incidents impacting business critical applications and end-users.

IBM Services offers end-to-end IT consulting and business services supported by an unparalleled global delivery network that is transforming its business to lead in an era of Cognitive and Cloud. As a cloud services integrator, IBM Services is managing the services and underlying infrastructure in an integrated and unified way. It is modernizing clients’ IT environments to help them meet the increasingly complex customer demands. It provides clients with innovative technology solutions that help them to improve their business processes and in turn, profitability.

These examples only scratch the surface, however. More and more companies and organizations across Europe are reaping the rewards and benefits of this new breed of service integration solution that connects and manages the vast array of services of the multivendor world.

General Manager, Global Technology Services, IBM Europe

More Innovation stories

AI Supercomputing and the Enterprise

In June 2008, the well-named IBM Roadrunner supercomputer blew past all competitors by clocking at compute speeds no system on the planet had achieved before. Fast forward 10 years to June 2018. IBM and the U.S. Department of Energy debuted Summit, the world’s smartest and most powerful supercomputer, capable of 200 million calculations, a million […]

Continue reading

IBM, Salesforce Join Forces for AI & Connected Commerce

It’s no secret the retail industry—fueled by rapid digitization and evolving consumer expectations—has changed dramatically over the past dozen years or so. In fact, retail is a good example of an industry operating within what IBM refers to as “Chapter 2” of the digital revolution. Unlike Chapter 1, which was characterized by customer-facing innovation and […]

Continue reading

Making Monitoring AI Bias a Little Easier

When we launched Watson OpenScale late last year we turned a lot of heads. With this one solution, we introduced the idea of giving business users and non-data scientists the ability to monitor their AI and machine learning models to better understand performance, help detect and mitigate algorithmic bias, and to get explanations for AI […]

Continue reading