The Value of Focusing on Customer Centricity

One competitive factor that is defining our popular products and services today is personalization. Across all elegantly designed consumer device, AI and cloud-based apps fill our screens with top picks across channels based on our preferences. Customer centricity is winning the day. Discriminant analysis of the largest ever IBM Global C-suite study reveals that one […]

Continue reading

Study: Incumbent Companies to Lead New Digital Disruption

For the first time since the rise of the Internet, the epicenter of global market disruption has shifted. Up until very recently, the conventional wisdom has been that big, mature companies were on the defensive and at risk of being disrupted – and supplanted – by startups and digital challengers. Of course, there was some […]

Continue reading

The Story Behind IBM’s Veterans Training Week

After separating from the military, U.S. service members deserve much more than our thanks. They deserve our support. Companies and organizations across the country should develop quality, no-cost training to help our service members develop in-demand skills – skills that can smooth the transition from military to civilian life and open doors of opportunity. By […]

Continue reading

Watson Hops On Board Human Space Flight

In June, German astronaut Alexander Gerst will embark on his second six-month mission to the International Space Station (ISS), serving as station commander in the second half of his stay. On this mission, Gerst and his team will receive some unusual support: CIMON (Crew Interactive Mobile Companion) will be on board – a medicine ball-sized […]

Continue reading

Scaling the AI Ladder

The first automobile was driven down the streets of Detroit in 1890. It would take another 30 years before Henry Ford streamlined production and made cars available to the mass market. The obvious lesson: sometimes technology has a long gestation period, before we can scale it for everyday use. But, digging a bit deeper, there […]

Continue reading

Jumpstarting Careers, Educational Opportunities with Blockchain

The world was a different place in 1979, the year I graduated from Albany State University, in Albany, Ga. When I began my career that year at IBM, I was testing diskettes – a technology that’s foreign to most college students today. Over the course of a 39-year career, I’ve seen the technology sector undergo […]

Continue reading

The Science Behind IBM’s Data Science Design

Data science is a rapidly evolving discipline that leverages an ever-widening array of tools and capabilities to learn and exploit. Because of such inherent complexities surrounding adoption, integration and support, the work of the data scientist can be daunting. That complexity is one of the reasons IBM several years ago set out to bring clarity […]

Continue reading

How Blockchain is Bringing Trust to Digital Ad Buys

It used to be so simple. The supply chain behind a ‘media buy’ was made up of three main players – client, agency and media property – and each type of media came with a single measurement source. But the digital era is making that model obsolete, like rabbit ears or appointment-viewing TV. In today’s […]

Continue reading

AI in the Fight Against Malaria

Bed nets, insecticides and repellents are all effective intervention strategies to control the spread of malaria, but with a continuously dwindling budget, how can public officials and policy makers know what to use, where and when, to be most effective? Malaria is caused by parasites that are transmitted to people through the bites of infected […]

Continue reading

How Hyperledger Fabric Brought Blockchain to Business

When our team at IBM first approached our friends at the Linux Foundation with a proposal to create an open source project for blockchain technology for business, it became immediately clear that we had a shared vision from the start. That vision was that blockchain has tremendous potential, but that enterprises need a modular, open […]

Continue reading