Technology

New ideas and success stories for the CIO transforming business through tech

Culture of security: New vocabulary

Adopting security policies across the enterprise What it means Cybercriminals motivated by financial gain, politics or notoriety will stop at nothing to penetrate enterprise networks and steal sensitive data. Their operations are well-funded and disciplined, often centering on employees or business partners of their corporate targets. Attackers patiently evaluate targets based on risk and reward […]

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Culture of security: Step by step

Adopting security policies across the enterprise Introduction Cybercriminals motivated by financial gain, politics or notoriety will stop at nothing to penetrate enterprise networks and steal sensitive data. Their operations are well-funded and disciplined, often centering on employees or business partners of their corporate targets. Attackers patiently evaluate targets based on risk and reward analyses, and […]

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Sahal Laher: Breaking down the barriers to omnichannel

Brooks Brothers is America’s oldest clothing retailer, an iconic brand known for its high-touch service and classic style. The ability to reinvent clean lines in a way that feels fresh and relevant is one of the qualities that has allowed Brooks Brothers to remain vibrant over its 186-year history. The celebrated look of “Mad Men,” […]

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Wendy Perchick: Using technology and data to personalize cancer treatment

The 130-year-old Memorial Sloan Kettering Cancer Center is the oldest freestanding cancer center in the world, with 14 care sites and 150,000 patients a year. In nearly four decades with the organization, Senior Vice President of Strategy and Innovation Wendy Perchick has held numerous roles, but lately she’s charged with guiding MSKCC to the future. […]

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Wayne Peacock: Retaining customers with data

In 1922, 25 Army officers started a member-owned insurance association after being denied insurance elsewhere. Now USAA has more than 10 million members composed entirely of active duty military personnel, veterans and their families. And those customers are almost uniformly glowing in their thoughts about USAA. Ninety-five percent of members say they intend to be […]

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It’s time to put mobile first

Over the past decade, mobile technology has grown in functionality and popularity. By now business leaders have heard the numbers: There are nearly seven billion mobile cellular subscriptions in the world – that’s five times the number of fixed telephone lines, nearly 10 times the number of broadband subscriptions, and roughly the equivalent of the […]

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Manage reputational risk and IT: Step-by-step

Protecting brand value from internal and external IT failures What it means Safeguarding corporate reputations is becoming significantly more challenging as digital technologies open access and blur boundaries. With technology a part of nearly everything a business makes, sells or services – and the primary means by which so many companies interact and transact with […]

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Manage reputational risk and IT: New Vocabulary

Protecting brand value from internal and external IT failures What it means Safeguarding corporate reputations is becoming significantly more challenging as digital technologies open access and blur boundaries. With technology a part of nearly everything a business makes, sells or services – and the primary means by which so many companies interact and transact with […]

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Michael Gutnick: Converting data into wisdom

Finding a cure for cancer is increasingly becoming a team effort that involves oncologists, medical researchers and data scientists alike. So says Michael Gutnick, CFO of Memorial Sloan Kettering Cancer Center, who, for the past decade, has overseen the hospital’s ambitious effort to build a national database of more than 1 million cancer patients to […]

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Speed is culture

Low barriers to entry in many industry segments—now, even start-ups have access to global reach and infrastructure at scale—are increasing competition and creating the need for shorter product and service development cycles. But speed is not something that can be asserted from the top. It must live at the center of process design, business model […]

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Patricia Morrison: Making the case for business analytics

As one of the largest healthcare-service companies in the world, Cardinal Health distributes medications, manages pharmacies, manufactures basic medical supplies like surgical gloves, and provides medical technologies and support services. Traditionally each business unit organized its data separately, presenting a major challenge when the company began using data to make better decisions on everything from […]

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Thomas Malone: Talking about the revolution that’s coming and how it challenges leaders

Thomas Malone, director of the MIT Center for Collective Intelligence, is one of the leading thinkers in the realm of anticipating how new technologies will transform the way work is done and leaders lead. His 2004 book, The Future of Work: How the New Order of Business Will Shape Your Organization, Your Management Style, and […]

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