When machine learning detects mental illness, ethical questions arise

Instagram knows if you’re depressed. Twitter can indicate PTSD. Facebook posts and tweets describe a region’s relative public health. These are some of the findings of the research conducted by the Computational Story Lab, a group led by Chris Danforth and Peter Sheridan Dodds of the University of Vermont. How do these platforms know so […]

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Popping the Filter Bubble with Machine Learning

Programmer Krishna Kaliannan lives in Manhattan. He can sum up the way he felt the day after the 2016 presidential election in one word: Blindsided. Who were the millions of Americans who had voted differently than polls had predicted? Why did they do it? Kaliannan didn’t know them, so he couldn’t ask. At the same […]

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Jorge Espinel, Head of Global Business Development, Spotify

Jorge Espinel, Head of Global Business Development at Spotify, talks with Robert Schwartz, Global Leader of Agency Services at IBM iX, about creating meaningful customer experiences and finding innovative solutions to challenges in the music industry.

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Machine Translation in the Age of Displacement

Just a few years before the launch of Unbabel Inc., a global machine translation agency based in Portugal, the world was a very different place. In 2009, Greece conceded its €300 billion debt, sounding the alarm bell on a crisis in the Eurozone. Within two years, social media communication assisted in fomenting the wide-scale protests […]

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Is augmented reality the future of brand storytelling?

Should you be using augmented reality (AR) for your next brand campaign? With a projected $590 billion to be spent on advertising worldwide in 2018, companies are making important decisions as to where their money is best served. AR, having long promised to be an effective way for brands to engage their audiences, may finally […]

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How Cognitive is Changing Advertising

Cognitive technology is radically reinventing every aspect of advertising, from creative processes to customer experience design and campaign optimization, to deliver experiences like never before. This discussion will center on how cognitive tools are helping marketers all over the world adapt quickly to the needs of their customers, allowing them to respond in a more […]

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Oliver Rosenthal – Industry Leader, Creative Agency, Google Germany

Fireside chat at dmexco 2017 with Oliver Rosenthal, Industry Leader, Creative Agency, Google Germany — moderated by Robert Schwartz, Global Leader, Agency Services, IBM iX. Subscribe to IBM thinkLeaders!

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Targeting is no longer a dirty word

One-size-fits-all marketing is increasingly ineffectual, so targeting has become essential to giving customers the experience they want. This means getting out of their way when they aren’t interested, showing up when they are, and maintaining a consistent voice and presence across multiple platforms. This discussion will tackle how publishers and advertisers alike are gearing up […]

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Key Insights from Cologne: A dmexco 2017 Review

Every September, digital marketing’s brightest minds and boldest voices gather in Cologne, Germany for two days to discuss what’s new in digital. This year’s event boasted more than 50,000 visitors from dozens of countries. Dmexco caters to a more technology-oriented audience than other industry conferences such as Cannes Lions, so the conversation around the event […]

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Wednesday, September 20: thinkLeaders presents Laura Walker, CEO, New York Public Radio

Replay coming soon! Robert Schwartz Global Leader, Agency Services, IBM iX Laura Walker CEO, New York Public Radio thinkLeaders interview with Laura Walker, CEO of NYPR, moderated by Robert Schwartz, Global Leader of Agency Services, IBM iX. The format will include 45 minutes of panel followed by 15 minutes of open Q&A from the live […]

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The future of advertising: Personal and contextual on all touchpoints

A future with fewer screens is not only imminent—it’s necessary for our future happiness. Typing on tiny keyboards is tedious, push notifications and ad interruptions are annoying, and social media’s endless scroll is overwhelming. A number of research papers have linked rising rates of depression and anxiety to increased screen time and social-media use. A […]

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For more diversity in AI, a look to the next generation

Seek for reasons to fear the loss of women’s jobs during the artificial intelligence revolution, and ye shall find them. Here’s a headline in Bloomberg on a story about the 2017 World Economic Forum: “The Rise of Robots Will Make the Tech Gender Gap Even Worse.” That meeting took place in the shadow of a […]

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