The new IBM Knowledge Center

Filtering search results by product (or product version)

The product selector is not just for navigation… In the new IBM Knowledge Center, we automatically select your search scope by product as you navigate content. So if you come to a topic from a bookmark or from Google, your search scope will be set to the product version you are browsing. But you can […]

The new IBM Knowledge Center

It’s here: the new IBM Knowledge Center on ibm.com

The new IBM Knowledge Center has ended its beta test and is now live on ibm.com. You can watch the video tour of the new IBM Knowledge Center here, on IBM Media Center. (opens in a new tab) You can also read more about the changes we’ve made to make IBM Knowledge Center simpler, faster and easier […]

The new IBM Knowledge Center

The new IBM Knowledge Center: preview content from search results

Another big change in the new IBM Knowledge Center is the ability to preview content extensively right from search results. All too often, when you search, you can’t see enough of a result page to know if it’s what you want to follow. Search summaries are often short (and for good reason–you can see more […]

Coming this weekend: the new IBM Knowledge Center

The next version of IBM Knowledge Center is about to leave beta and become our production IBM Knowledge Center! You will be able to reach it at our production location on ibm com: www.ibm.com/support/knowledgecenter  IBM Knowledge Center brings together the product documentation for over 3000 of IBM’s products and services. You can read that content […]

The new IBM Knowledge Center: get to the right version of a topic

You can switch between product versions quickly from any page in the new IBM Knowledge Center. A lot of our users told us that sometimes they get close to an answer they’re looking for, but want to narrow down to a specific product version quickly. For example, they find a topic they’re interested in by […]

The new IBM Knowledge Center: navigating page by page

New navigation in IBM Knowledge Center Simple topic navigation is one of the things customers and users have told us that they really wanted in the next version of IBM Knowledge Center. So you’ll see there are new “previous topic / next topic” controls on every page!

The new IBM Knowledge Center: where has my table of contents gone!?

The IBM Knowledge Center v2 Table of Contents The table of contents in IBM Knowledge Center v2 beta is tucked away by default, so you can focus on content. But it’s still there. You can find it by clicking on the TOC icon on the top left of the breadcrumb on any topic page. Here’s […]

The new IBM Knowledge Center

  The new IBM Knowledge Center It’s been a long time since I’ve blogged about IBM Knowledge Center, but I hope it’s been worth the wait! Working with many IBM Knowledge Center end-users and IBM customers, and following an IBM Design Thinking process, we are about to release the next major version of IBM Knowledge […]

IBM Knowledge Center Mobile beta

IBM Knowledge Center mobile beta now available! Our new IBM Knowledge Center mobile beta is available and supports iOS and Android. You can get to it here: www.ibm.com/support/knowledgecenter/mobile/ The mobile site lets you: search all of IBM Knowledge Center filter your searches by product preview search results read topics and get context with mobile-friendly breadcrumbs […]

IBM Knowledge Center–one year later

IBM Knowledge Center now houses all IBM’s product technical publications! IBM Knowledge Center: is now home to 200 million technical documents, translated to over 30 languages has received 30 million page views since May of 2014 has had visitors from 30 thousand companies, universities and schools has had visitors from over 200 countries worldwide has […]

Creating custom PDF output: My Collections (part 2)

Creating PDF output “on-the-fly” from a customized collection In my last blog post, I explained how to create custom views of the content in IBM Knowledge Center. You can pick and choose the content you want to see when you log into IBM Knowledge Center and click My Collections. But there’s one more thing you […]

Your view of content in IBM Knowledge Center: My Collections (part 1)

Customizing the way you see content in IBM Knowledge Center One of the biggest differences between IBM’s Information Centers and IBM Knowledge Center is the ability to pick and choose the content you want to see. In our ICs, it’s true you could change your search scope with advanced search, but in IBM Knowledge Center […]