Hybrid IT service management

Happy first birthday

Once a year we get to say “Happy birthday,” and it is with great pride that I wish a happy 1st birthday to the IBM Performance Management forum for troubleshooting issues. Last year I blogged about troubleshooting and I compared the move of troubleshooting content to the forum to my music collection. “Have you noticed […]

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InterConnect 2016 and IT operations management

I just spent the last week at InterConnect 2016 in sunny Las Vegas, Nevada. For me, it is nonstop activity for four days, working with our sellers, our employees in the field and our development teams, along with the renewal of relationships with key customers and meeting new customers and prospects. While the activity runs […]

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Cognitive service management for hybrid cloud at InterConnect 2016

IT service management remains a foundational solution to improve resiliency, scalability and manageability of IT environments. As businesses innovate for the new digital era and become agile through DevOps, you can learn how ITSM enables organizations to deliver services with speed and control. Hybrid cloud solutions are the platform for the new digital era, but […]

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Three reasons not to attend InterConnect 2016

I’m sure you’re expecting a great marketing post compelling you to attend InterConnect 2016, IBM’s premier cloud and mobile conference being held February 21-25 at the MGM Grand and Mandalay Bay hotels in Las Vegas, Nevada. Boasting over 24,000 attendees, the event is one of the most popular events in the IT universe. Wrong. Here […]

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Is cognitive service management part of your InterConnect 2016 agenda?

In 2015, IBM announced the era of cognitive business, in which systems that can understand, reason and learn are helping companies out-think their competition. Many of the organizations I hear from are excited about the promise of the cognitive era. They are dealing with increasingly complex, hybrid IT environments, and their need for smarter, more […]

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Cognitive computing for IT operations: Part 2

In part one, I focused on cognitive computing and examples of problems cognitive computing can be applied to in the context of IT operations. In part two, I consider how cognitive computing can be used to address those problems. The concept of cognitive computing only moved into mainstream conversation over the last decade as a […]

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Can you really learn in Las Vegas?

Can you guess the number one reason why people attend conferences? If you supposed it was for the entertainment, you are…wrong. It’s education. People fly to places like San Diego, Phoenix, Las Vegas and Orlando because they want to learn. Conference attendees are looking for new information that adds value and makes their time spent […]

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Cognitive computing for IT operations: Part 1

This two-part series will look at cognitive computing and its current market position, and consider how cognitive can be applied to solve IT operation-related problems. The first part of this series will consider the problems, and the second will consider how the problems in the technology space could be addressed. Cognitive computing and how it […]

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Broken branches, broken promises

A more ‘modern’ workload solution than IBM? Not possible. A few upstart IT providers claim they have the ability to deliver a so-called ‘modern’ workload automation solution. They claim it’s the reason to question your IT strategy around a true hybrid IT automation solution. We decided to look into what might make their solutions ‘modern’, […]

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