Hybrid IT service management

Why your business needs to master DevOps

DevOps is short for software development and operations. So why would a business leader be interested in that? The name hides the fact that the business is a key player in the DevOps approach, enabling business leaders to quickly take advantage of market opportunities and rapidly respond to customers’ needs. In a world rewarding engagement, […]

Add performance insight to your network operations

“Elegant and simple. Our network operations team are going to like this.” A systems manager I recently met in the UK made these positive comments regarding the newly-released Network Device Dashboard, part of the IBM Netcool Operations Insight (NOI) offering. This new device-centric dashboard presents a view of all relevant device data to enable quick […]

What can cognitive IT operations do for your business?

What’s the first thing that comes to mind when someone says “imagine?” For me, it’s John Lennon’s iconic song. But sometimes, the word “imagine” makes me think about new realities brought by cognitive computing and the art of the already-possible. The capabilities that differentiate cognitive from traditional systems are humanlike characteristics, including the ability to […]

Can’t-miss DevOps and Service Management experiences at World of Watson

IBM World of Watson 2016 is the ultimate data and analytics conference. Celebrating the rise of cognitive computing, it showcases how new technical approaches are changing the way people and machines work together. Throughout the week, you’ll have opportunities to network with 20,000 peers and experts, gain valuable skills from more than 200 hands-on labs […]

The power of the cognitive data scientist

Have you ever looked at something familiar and suddenly seen it in a totally new light? With far better clarity? I had the experience recently while preparing for IBM Edge 2016. I frequently need to explain the difference between analytics products and cognitive products, so I decided to prepare a slide. After noodling for some […]

Mainframe monitoring is cool again

The development and implementation of business applications has dramatically changed in recent years. Companies are moving to the public/private hybrid cloud, using docker containers and adopting platform as a services and moving to DevOps. All of these changes have driven significant changes in the tools used to monitor and manage applications. As applications have become […]

Five key questions on application development monitoring

A black belt is not attainable in the martial art Tang Soo Do. Dark-blue is the highest level. Black represents perfection, and a Tang Soo Do practitioner can never be perfect. The lesson: no matter how hard you try, you are not going to achieve perfection. Similarly, application monitoring strives to reach 100 percent uptime. […]

Why Forrester named IBM a leader in the APM market

I am pleased to announce that IBM Application Performance Management (APM) has been named a leader in the report “The Forrester Wave™: Application Performance Management Solutions, Q3 2016.” Forrester, the research and advisory analyst firm, explored 14 APM vendors and evaluated them according to current offering, strategy and market presence. Forrester ranked IBM as a […]

How DevOps is changing application performance management

As I travel around the world meeting with clients, I see a consistent trend: a significant number of companies have already moved to DevOps, and many others are evaluating or moving to DevOps now. They see DevOps transforming the process of developing, rolling out and administering business applications—making the entire process more efficient. Unique DevOps […]