Hybrid IT service management

Accelerating hybrid innovation with WAS and IBM APM

I’m assuming if you’re reading this you know what IBM WebSphere Application Server (WAS) is. If not, or if you want to hear more about the latest capabilities from the 24 June Version 9 release, check out this announcement. Likewise, this also won’t be an overview on IBM Application Performance Management, but there’s plenty of […]

Netcool’s network health dashboard at Cisco Live!

If you plan on attending Cisco Live Las Vegas next week, please drop by IBM Booth #1536 to learn about the latest Netcool innovations in the area of cognitive operations and analytics, including the opportunity to see a demo of our analytics capability. I will also be giving a talk at IBM Booth #1536 titled […]

My POV: The current state of ITSM

In my previous post, “What is the Future of IT Service Management?”, I discussed why ITSM is more important now than ever.  I also talked about a few other transformations that will happen within ITSM. It’s always a good thing to think about the future in terms of what might be possible.  But do you […]

Shaping workload scheduling: IBM Workload Scheduler 9.3 FP2

IBM just released Fix Pack 1 for Workload Scheduler Version 9.3 in December of 2015. So why then is a brand new fix pack being published only months later? What is so important that they had to release a new fix pack? Hear the news and insights directly from the experts. Get comfortable and listen […]

Netcool and golden configuration

A recurring challenge for network engineers concerns compliance adherence for the myriad of devices associated with a company’s “golden” standards. This may be due to ad-hoc changes made by experts to solve one problem on the fly, which could then end up breaking something else such as bandwidth levels or security. Defining configuration compliance checks […]

Bringing SaaS to IBM Alert Notification

We are excited to announce new capabilities along with the IBM Alert Notification SaaS offering that was first announced earlier this year. What’s the big deal, you may ask? Alert Notification is an easy-to-use notification service that meets the increasing demand for agility and efficient collaboration among IT operations and DevOps team members who use […]

Join IBM’s APM partner ecosystem and share revenue

If your company has experience in developing applications or performance management solutions, then you might want to consider joining IBM’s APM ecosystem to grow revenue. Here is how it should work… you develop market solutions incorporating your industry and technology experience, we help you to sell the solution globally through multiple channels, and you collect […]

Brand loyalty with application performance management

For years, companies built and relied on brand loyalty. Once a customer, always a customer. While that still holds true for tangible goods like cars and televisions, loyalty is a thing of the past for services accessed electronically. Previously it was a burden to try and switch to another vendor. Today, services are accessed through […]

Murphy’s law: How to react quickly to an IT crisis

On the eve of Black Friday, your e-commerce platform can expect a huge volume of users, transactions and sales. In the first 2 hours of the special event the platform is operating as expected, but suddenly, Murphy’s law kicks in. Your web server starts to slow down, transactions do not get completed and the end […]

Savings in the bank – Using ITOA cognitive capabilities

The IBM Global Business Services (GBS) mantra is: Help your organization fundamentally redesign experiences to create new sources of value Digitally reinvent your operations for great efficiency Transform your entire enterprise through cognitive Recently IBM GBS put an IBM IT operations analytics (ITOA) solution to work for a large financial services customer, resulting in massive […]

Webcast: Steering through the application management roadmap

In the webcast below, Gartner discusses the focal points of today’s digital era and what it takes for a company to be completely digitally transformed.  This affects the growth of the performance management software market on a global level because it requires management and optimization of end-to-end performance of systems and applications increasingly deployed on […]