operations analytics

Murphy’s law: How to react quickly to an IT crisis

On the eve of Black Friday, your e-commerce platform can expect a huge volume of users, transactions and sales. In the first 2 hours of the special event the platform is operating as expected, but suddenly, Murphy’s law kicks in. Your web server starts to slow down, transactions do not get completed and the end ...read more

Take the cognitive controls


The first airplane, “Flyer,” had two flight controls: a hip cradle and a wooden lever. The pilot could feel wind, navigate by sight and react by managing simple tools to manipulate the wings, the rudder and the elevator. A commercial airliner today has hundreds of controls for reacting to numerous systems in flight including hydraulics, ...read more