IT project

Six ways to effectively employ Design Thinking

I’ve been training people in Design Thinking for a few years. When I utter the words, “Design Thinking,” I can place people’s reactions into three categories based upon their eyes: A blank stare, indicating, “What’s that?’ The twinkling eye, suggesting, “Yes, that!” Or, eye rolling, which usually means, “Oh brother, not that.” Addressing the blank […]

Continue reading

Seven keys to successful project management

After 20-plus years of IT project management for IBM, I’ve thought considerably about what makes the difference between successful and less successful projects. Whether it’s a server migration, software installation or another IT project, the factors that make a successful or troublesome client engagement are fairly consistent, and the project manager plays a critical role […]

Continue reading