Louise Hemond-Wilson

Building leadership skills to ensure your IT project’s success

Academic initiatives, IBM Systems Lab Services, Services

IBM Systems Technical University (TechU), as the name implies, offers a multitude of technical learning paths and sessions. No surprise there. However, you might be surprised to learn that many TechU events also offer an IT Leadership and Professional Development track with leadership sessions covering topics like governance, experience-based design and consultative selling. So, why ...read more


Six ways to effectively employ Design Thinking

IBM Systems Lab Services, Services

I’ve been training people in Design Thinking for a few years. When I utter the words, “Design Thinking,” I can place people’s reactions into three categories based upon their eyes: A blank stare, indicating, “What’s that?’ The twinkling eye, suggesting, “Yes, that!” Or, eye rolling, which usually means, “Oh brother, not that.” Addressing the blank ...read more


Build a data-first enterprise for AI

AI, IBM Systems Lab Services, Power servers...

Business leaders today recognize data as a highly valuable resource. From providing competitive insights to balancing the books, data is the lifeblood pumping through any company. However, data’s value varies due to its potential impact. That impact typically depends upon the type of analytics used on it. For a few years now, real-time and predictive ...read more


Building trusted relationships one transaction at a time

Blockchain, IBM Systems Lab Services

People have exchanged goods and services for centuries.  Over time those transaction-based relationships have evolved and spawned a full supply chain discipline, often with multiple trading partners involved. The result: complexity. And complexity can introduce opportunities for discrepancies, disputes, fraud or corruption. These various issues become more prevalent as complexity increases, because not everyone within ...read more


How to make sure your IT project succeeds

IBM Systems Lab Services

The sad reality is that most IT projects fail, far exceed budget or are completed well behind schedule. As CIO reported in 2016, 55 percent of IT professionals say they’ve had a project outright fail. But why? We need to understand why so that we can figure out how to improve the success rate. In ...read more


Three ways to align IT with business priorities

IBM Systems Lab Services, Workload & resource optimization

How does your organization view IT? As a competitive business differentiator or merely a necessary cost? Why align business and IT Why worry about business and IT alignment? The short answer is: technology shifts influence every aspect of today’s businesses. According to the Global C-Suite Study, CEOs say technology is the chief external influence on ...read more