Put the LOVE into your supply chain

By | 2 minute read | February 13, 2020

Flowers and candy. Cards and conversation hearts. Valentine’s Day is here one of the first widely celebrated holidays of the calendar year. This heart-racing day tests the limits of supply chains. From last-minute orders, to custom or perishable gifts, a breakdown in the order management and fulfillment lifecycle can mean the difference between customers falling head over heels or seeing red.

There are many more holiday and peak volume events ahead in 2020. Follow this recipe to build brand L-O-V-E as you develop your supply chain readiness strategy:
  • Logistics – Supply chain logistics are the pillar of order fulfillment. Without a real-time view into omnichannel order management, you are at risk of losing control of an order, as well as the trust of your customers. Meet customer demand and provide a seamless omnichannel experience with a comprehensive order management solution that combines multichannel order aggregation, inventory and delivery visibility, and service availability – all in a single platform.
  • Optimization – Supply chain optimization capitalizes on technology and resources to eliminate problematic information silos and improve efficiencies, responsiveness and performance. A supply chain optimization process that addresses three critical phases – design, planning and execution – ensures customers get what they want, when and where they want it. This support for customer satisfaction helps build loyalty while making the business profitable and sustainable. When crafting your optimization strategy, it’s important to consider the trends shaping the supply chain of the future. These will help you better understand what steps to take to future-proof your supply chain.
  • Vetting – The process of assessing new and existing suppliers can be an intense exercise. However, it’s an essential action to reduce risk and protect your reputation. Taking a proactive approach to the vetting process ensures that the companies you partner with are equally committed to upholding your operational standards, especially during holidays or events. Think about what’s most critical to your business needs – agility, reliability, scalability, and overall reputation and value. This will narrow your list of contenders accordingly. Leveraging blockchain-based networks for this process can also streamline how you qualify, validate, onboard, and manage your supplier network.
  • Ecosystem – To be successful in today’s modern economy, companies must focus on building a connected ecosystem. Having the right combination of supply chain partners and platforms, and making sure they are effectively integrated, will keep your inventory and order fulfillment running smoothly. It will also help you identify disruptions, mitigate risk, waste and costs, and maximize growth and profit. Working with technology providers and products that support an open ecosystem makes it even easier to build or introduce new solutions into your supply chain architecture to prepare for peak periods.

By pledging your devotion to supply chain preparedness all year round, your business will sweeten the experience for leaders, IT, team partners and customers. Read 5 ways supply chain heroes stay prepared.