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4 challenges impacting the healthcare supply chain

COVID-19 has highlighted structural weaknesses in the healthcare system and, most notably, a persistent issue with the capacity and resilience of healthcare supply chains. Between 59-83% of organizations have reported delays or increased lead times ...

Omnichannel order fulfillment for the modern retailer

In recent years, adoption of buy online, pickup in store (BOPIS) has grown steadily, with shoppers citing savings on shipping costs as the most popular reason. Now, because of safety and convenience, nearly 60% of consumers say they will shop ...

What is a supply chain control tower?

Businesses are under constant pressure to deliver quality products, services and customer experiences at competitive prices. Under normal circumstances, this requires a supply chain that continuously delivers and optimizes operations, as well as ...

Retailers share: Lessons learned from a pandemic

Have you wondered how other top retailers are managing through the pandemic? Do you wish you knew what was keeping your peers up at night right now? Well, IBM had the opportunity to do just that. IBM recently joined several large retailers across ...

Consumers score big during Cyber Week as retailers pivot big

Like the Ghost of Christmas Past, doorbusters on Black Friday became the story of yesteryear.  And...

2020 Innovation in Order Management Awards

2020 has been an extraordinary time to be a retailer. The rate of acceleration for innovation to match fast-changing consumer behaviors has been remarkable. While it can be daunting to try new things, retailers who adjusted to implement new customer ...

How to successfully navigate the new holiday shopping season

While this year has been mired in uncertainty, there is one thing we can be certain of – you’...

6 spooky stats to help you better manage your 2020 holiday retail season

Even though this year has been scarier than encountering a black cat, Halloween is still eagerly ...

How to solve for the high cost of inventory challenges and disruptions

The ripple effects of the pandemic continue to generate massive disruptions for global supply chains...