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Stay true to customer promises during times of uncertainty

Here are some early observations and takeaways to help manage disruption today and get ahead of events in the future.

5 challenges retailers face in giving customers what they want

It’s 2020, and omnichannel retailing is the bare minimum when it comes to meeting consumer’s ...

4 retail trends for 2020

Most of the busiest and highest revenue-generating shopping days are now behind us. 2019 saw a record-breaking number of US shoppers: 189.6 million from Thanksgiving Day through Cyber Monday, an increase of 14% over last year’s 165.8 million. ...