Smarter Workforce

Five reasons AI can be an HR gamechanger

Written by Sheri Feinzig | July 9, 2019 | Employee Experience, HR and AI, Skills...

Wondering what artificial intelligence (AI) could do for your HR department? The IBM Smarter Workforce Institute has some suggestions. We interviewed 20 of IBM’s HR leaders responsible for bringing AI to HR to understand their experiences and to help other HR teams on their journey. Here are the top five reasons we identified for implementing AI ...read more


What makes a great candidate experience?

Written by Haiyan Zhang | June 25, 2019 | Candidate Experience, HR and AI, Smarter Workforce

Candidate experience is more than a ‘nice to have.’ How people feel about their hiring experience can affect their decision to accept a job offer and become a customer of the company. Given these insights, it’s no wonder that so many hiring companies are seeking ways to improve their candidates’ experience. So, what makes for ...read more


Josh Bersin on why HR is now one of the most important professions in the world

Written by Ashley Patterson | June 17, 2019 | HR and AI, Smarter Workforce, Talent Pioneers

This story is part of Talent Pioneers, a series of profiles on leaders transforming the future of HR. Josh Bersin is an HR expert with a focus on technology, but when he advises companies facing critical issues, he often thinks about his adult children. They work for technology companies so he worries about their work-life ...read more


I-O, I-O, it’s off to work we go: How I-O psychology is driving AI success

Written by Louise Raisbeck | June 13, 2019 | HR and AI, Smarter Workforce

The benefits of adopting artificial intelligence (AI) in HR are significant, but there have also been some scary stories. Setting scary stories aside, it’s only natural to be hesitant about bringing in new technologies. However, there is one critical action you can take to support your success. Hint: It’s not about computing power, it’s about ...read more


Adverse Impact Analysis: Common challenges and possible solutions

Written by Nigel Guenole and others | April 1, 2019 | Diversity and Inclusion, Smarter Workforce

Dr. Jane Wu and Dr. Sheri Feinzig also contributed to this article. Adverse impact is a critical consideration when making decisions about employees. Anyone using tools to assist with decisions – whether traditional assessment methods or newer technologies such as artificial intelligence (AI) – needs to understand what adverse impact is, how to measure it, ...read more


Myths and Facts: AI Is Not Just for Techies

Written by Mariana Saintive Sousa | March 6, 2019 | HR and AI, Smarter Workforce

This is the first in a series of articles about AI myths and facts, and their impact on HR. 2019 marks 11 years since I received my first human resources certification from a global accredited HR professional society. I have learned a lot since then, but I never expected artificial intelligence (AI) would be part ...read more


Rewriting the Rules of HR and Embracing Technology

Written by Louise Raisbeck | February 13, 2019 | Diversity and Inclusion, HR Innovation, Skills...

With more than 25 sessions dedicated to HR topics at the Think 2019 conference this week, where do you begin? Many talent acquisition and management executives started at yesterday’s HR Exchange. They heard from a number of industry experts and HR executives who have rewritten the rules and embraced technology to acquire and retain the ...read more


12 HR Predictions for 2019

Written by Amit Sidhpura | January 31, 2019 | HR and AI, HR Innovation, Skills...

AI in HR was one of the hottest topics of 2018, and it’s likely to dominate again in 2019. I asked several HR analysts and thought leaders what they think this year will hold – AI came up several times, as did personalized experiences, skills development, and inclusion. Predicting the future isn’t easy, but when ...read more


Six Most Popular Smarter Workforce Stories of 2018

Written by Tracy Sullivan | January 28, 2019 | Diversity and Inclusion, HR and AI, Smarter Workforce...

What stories were you, our Smarter Workforce readers, spending time with in 2018? Apparently, you are a well-rounded group because topics across the HR spectrum caught your interest. You made all of our authors feel the love. That’s what we like about you. Based on our calculations, here are the most popular stories published on ...read more