HR and AI

Citizens Bank’s head of talent management says skills will be the currency of the future

Written by Ashley Patterson | May 15, 2019 | HR and AI, Skills, Talent Pioneers

This story is part of Talent Pioneers, a series of profiles on leaders transforming the future of HR. John Ferguson’s approach to HR at Citizens Bank was not shaped in the boardroom, but in space, on battlefields, and in his heart. It started early when he was a boy who wanted to be an astronaut. ...read more


Can these 10 new HR rules change the future of business?

Written by Ashley Patterson | May 6, 2019 | HR and AI, HR Innovation, Skills

We’re living in an era where businesses are transforming quicker than we can blink. New technologies like artificial intelligence are disrupting the way people work and live. And surviving and thriving in midst of all this change can be tricky for organizations. It’s a wild world out there and the simple truth is that some ...read more


H&R Block’s director of talent acquisition believes strategic HR is critical for business success

Written by Ashley Patterson | May 6, 2019 | HR and AI, Talent Acquisition, Talent Pioneers

This story is part of Talent Pioneers, a series of profiles on leaders transforming the future of HR.  Some people might pick up a book if they want to learn about another culture. Or watch a PBS special. Or maybe just search Wikipedia. Instead, Shari Soper traveled to Bali to better understand Hindu culture — alone. ...read more


Myths and Facts: AI Is Not Just for Techies

Written by Mariana Saintive Sousa | March 6, 2019 | HR and AI, Smarter Workforce

This is the first in a series of articles about AI myths and facts, and their impact on HR. 2019 marks 11 years since I received my first human resources certification from a global accredited HR professional society. I have learned a lot since then, but I never expected artificial intelligence (AI) would be part ...read more


12 HR Predictions for 2019

Written by Amit Sidhpura | January 31, 2019 | HR and AI, HR Innovation, Skills...

AI in HR was one of the hottest topics of 2018, and it’s likely to dominate again in 2019. I asked several HR analysts and thought leaders what they think this year will hold – AI came up several times, as did personalized experiences, skills development, and inclusion. Predicting the future isn’t easy, but when ...read more


Six Most Popular Smarter Workforce Stories of 2018

Written by Tracy Sullivan | January 28, 2019 | Diversity and Inclusion, HR and AI, Smarter Workforce...

What stories were you, our Smarter Workforce readers, spending time with in 2018? Apparently, you are a well-rounded group because topics across the HR spectrum caught your interest. You made all of our authors feel the love. That’s what we like about you. Based on our calculations, here are the most popular stories published on ...read more


Artificial Intelligence Is Revolutionizing Employee Development

Written by Elizebeth Varghese | November 1, 2018 | HR and AI, Smarter Workforce

It’s no secret that technological change is causing unprecedented disruption in the business world — but the question for HR professionals remains: What do you do about it? How can you ensure that your employees stay perennially up-to-speed so your organization remains competitive? Artificial intelligence has re-positioned HR to the front lines as a driver ...read more


How AI Can Help Shed Bias Baggage and Where to Start in HR

Written by Barrett Richardson | October 29, 2018 | Diversity and Inclusion, HR and AI, Smarter Workforce

It’s hard to go to an HR conference these days and not hear about AI, diversity, or bias — or all of the above! Some people are worried that AI will take their jobs. I say AI can help people do their jobs – and avoid introducing bias in the process. Right now, HR professionals ...read more


AI in HR: Have you started your journey?

Written by Sheri Feinzig | June 27, 2018 | HR and AI, Smarter Workforce

Cognitive. AI. Artificial Intelligence. Augmented Intelligence. If it seems like AI dominates today’s conversation, you would be right. It’s been featured prominently in the news, dominates the business pages, entire books are devoted to it, and even entire conferences. What does AI have to do with HR? According to our research, quite a bit. Whether ...read more