Dr. Haiyan Zhang

What makes a great candidate experience?

Written by Haiyan Zhang | June 25, 2019 | Candidate Experience, HR and AI, Smarter Workforce

Candidate experience is more than a ‘nice to have.’ How people feel about their hiring experience can affect their decision to accept a job offer and become a customer of the company. Given these insights, it’s no wonder that so many hiring companies are seeking ways to improve their candidates’ experience. So, what makes for ...read more


Why Your Bottom Line Can Benefit from a Better Candidate Experience

Written by Haiyan Zhang | March 29, 2018 | Candidate Experience, Smarter Workforce

Today’s fast-paced global economy requires an equally nimble ability to compete for – and win – top talent. However, this need for speed, often coupled with high volumes of applicants and open job reqs, means that it’s easy for the candidate experience to fall by the wayside. According to the 2017 North American Talent Board Candidate ...read more


Five Ways to Improve Employee Onboarding and Reduce New Hire Regrets

Written by Haiyan Zhang | February 20, 2018 | Smarter Workforce, Talent Acquisition

When employees have regrets about accepting their current job, they are three times as likely to say they want to leave. However, positive employee onboarding experiences could reduce those regrets, according to a global survey conducted by the IBM Smarter Workforce Institute. In fact, if they had a good onboarding experience, almost twice as many employees ...read more