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Strategy Digital reinvention Process design and resiliency Hybrid and multicloud Enterprise strategy

Enterprise container platforms, Part IV: Embarking on your container journey

In this series so far, we’ve gone over how microservices and containers work together to save time...

Shaping the future of the Cognitive Enterprise

The next generation of the Cognitive Enterprise is evolving in real time – some may say at warp speed. Two years ago, the debate centered on whether incumbent companies facing disruptive upstarts in their industry could survive. Those incumbents ...

The Smart List: Ricoh Latin America transforms customer experience with AI

The Smart List features innovative stories of leading IBM Services clients and partners. View more ...

Digital reinvention for insurance: Differentiating through IoT, analytics and UX

No matter how good your customer experience is, it can always be better. Financial services ...

Forging human connections for next-generation customer experience

Deepening and creating a relevant human connection with consumers has become one of the top ...

Enterprise container platforms, Part III: Building applications with microservices in an evolving production environment

The use of containers as a deployment vehicle for applications is on the rise. In fact, IDC says ...

Activate your CX North Star by focusing on enterprise experience

“Making the world a better place,” as parodied by HBO’s popular TV series, Silicon Valley, is ...

For digital evolution, the right partner is key

Looking ahead: An ERP evolution on the horizon The world of enterprise resource planning (ERP) software has long been difficult to navigate. Companies often stick with the same solutions for years, fearful that improving their ERP software, or moving...

Why digital experience is critical for health insurers

Health consumers are changing, and traditional healthcare services are no longer cutting it. With digitization continuing to reshape expectations, consumers are shouldering a larger share of health costs and taking a more active role in care, and ...