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Intelligent Workflows 101: Graham Wright on the future of procurement

Think about the last time you purchased a work computer. The process probably involved research, ...

Three ways to motivate employees to embrace AI service desks

There’s a lot of debate in enterprise service desk circles: What is “high-touch” customer ...

Intelligent workflows 101: Revolutionizing the way your business works

Don’t just optimize one task, reimagine an entire workflow We often read about the power of ...

Intelligent workflows 101: How to solve your finance data management problems

Faced with intense competition and falling profit margins, companies are continually looking to ...

The role of analytics on the journey to the cognitive enterprise (Part 2 of 2)

Traditionally, disruption is the last word IT wants to associate with. But demand for more intuitive...

The role of analytics on the journey to the cognitive enterprise (Part 1 of 2)

VPN access and mobile email may not sound revolutionary. But back in the ’90s and early 2000s...

Intelligent workflows 101: Building a better supply chain

It’s time for retailers to re-think their supply chains Artificial Intelligence (AI), has given retailers new insight into every step in the creation of their products, presenting opportunities for efficiency and cost-savings. But the adage “...

Pioneers of Possible: Follow the data with Charlotte Wang

In this episode of the Pioneers of Possible podcast series, IBM Services Chief Technology Officer and Distinguished Engineer Charlotte Wang shares the experiences that led her to a career in automation solutions and hybrid cloud architecture systems ...

Service 4.0 helps spur predictive maintenance adoption

Predictive Maintenance (PdM) is a popular topic, especially in the industrial and aerospace fields. It has been around for a while, but gained traction with IoT, digitization and Service 4.0. Yet, while many companies are exploring predictive ...