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Sound as a new data source for industry 4.0

The inflection in a voice tells us how someone is feeling. The rattle in a car reminds us something needs to be checked. The hum of a refrigerator assures us it’s working as it should. All day long, humans use sound as a data source, and we mostly ...

Talent acquisition leaders identify the challenges of hiring in a post-pandemic world

With reduced recruiting levels and the need to deliver a more resilient workforce, the job of talent...

Meet ‘VAT’ – here’s why virtual agent technology should be your next hire

People are more dependent now than ever before on digital channels. For everything from digital ...

3 considerations for rethinking your IT inventory management approach

What do you do when it’s 2 AM, you’re experiencing an outage on your critical server and you ...

Enterprise AI: Separating reality from myth

With more companies moving to digital delivery and operational methods, artificial intelligence has received a lot of attention and hype in recent months. With businesses under immense pressure to reduce operational costs, meet increased customer ...

How to drive innovation and grow your enterprise when change is imminent

Few of us could have accurately imagined the turbulence and change 2020 would bring. Responding to a...

Operations leaders get more from automation with an intelligent platform

Build resiliency and increase adaptability with automation & AI

How to manage complexity and realize the value of big data

What would the world look like if every business decision was well documented and driven by big data? Rapid technical advancements in advanced analytics, AI and blockchain suggest we might not have to wait too long to find out. With more than 150 ...

Six recommendations for launching or expanding your virtual agent in this crisis

As we work together to respond to our current crisis, artificial intelligence (AI) is a force ...