Financial services

A storm is brewing for U.S. banks

Written by Nils von Zelowitz | February 10, 2020 | Business transformation, Digital reinvention, Financial services

For the past decade, return on equity provided by banks has been flat and far below historical averages. Profits and revenue are stagnant. Banks must innovate and reinvent to find new ways to grow. The path to success is driven by placing focus on prospects and customers — and forging new value propositions for customers. ...read more


Transformation is changing the ways of the world

Written by IBM Services | October 31, 2019 | Business transformation, Cognitive enterprise, Digital reinvention...

With the influx of digital technology, transformation and change is happening all around us. For global businesses of all sizes and across all industries, transformation is really not a choice for most but a necessity. Some businesses are tackling multiple types of change concurrently in order to stay competitive, meet customer expectations and to remain ...read more


Shifting towards financial globalization

Written by Lee Kroll | October 17, 2019 | AI, Cognitive enterprise, Financial services...

Financial services used to be local. Now, the industry is global, and a mixture of financial globalization and fintech is helping smaller banks stay competitive as rivals seek to disrupt their markets. Financial institutions must innovate to stay relevant. Fintech players are changing the way financial services companies interact with customers by streamlining operations and ...read more


The Smart List: Broadridge makes critical move to cloud without disruption to clients

Written by Rebecca Hardy | October 10, 2019 | Business transformation, Financial services, Journey to cloud

The Smart List features innovative stories of leading IBM Services clients and partners. View more client stories here. As a leading provider of investor communications and technology-driven solutions to banks, broker-dealers, asset and wealth managers and corporate issuers, Broadridge Financial Solutions is the backbone of financial markets. It owns 98 percent of the stock trading ...read more


The future of customer experience: How Toyota Financial Services is partnering to deliver value

Written by IBM Services | October 2, 2019 | Business resiliency, Business transformation, Cognitive enterprise...

To most, platform enablement means a platform that is built to be robust and open and one that can make a difference. It means  applications can be deployed and accessed more quickly across the entire enterprise. It means getting work done more smartly. Platform enablement supports the cloud. It is the data synthesizer guru, integrating with ...read more


Cyber insurance: A study in fine print

Written by forbesinsights | September 11, 2019 | Business resiliency, Business transformation, Financial services

The economic damage from cybercrime doesn’t always come in the form of bits and bytes. Malware such as NotPetya and WannaCry are behind the most damaging attacks to date, according to Munich Re. The latest ransomware events join a long list of claims denied by insurers, leaving many to wonder: What does cyber insurance actually cover? ...read more


Cognitive solutions creating closer relationships with banking customers

Written by IBM Services | August 14, 2019 | AI, Automation, Financial services

The financial environment is changing quickly. The world in which banks make money by converting short-term savings to long-term loans is disappearing. To succeed, banks need to sell a more diverse set of products while maintaining a close relationship with their customers. Laurent Prud’hon, head of the Cognitive Factory team at Crédit Mutuel, says artificial ...read more


The Smart List: Isbank builds a resilient future for its customers and the Turkish economy

Written by Rebecca Hardy | July 23, 2019 | Business resiliency, Business transformation, Financial services...

The Smart List features the innovative stories of leading IBM Services clients and partners. View more client stories here. Isbank is no stranger to the cutting edge. The Turkish financial institution has grown to 1,357 branches and serves 20 million customers. But with growth comes growing pains. In 2013, a system-wide computer network outage knocked ...read more


The Smart List: Anthem champions insight-driven healthcare with analytics and automation

Written by Rebecca Hardy | June 11, 2019 | Automation, Business transformation, Financial services...

The Smart List features innovative stories of leading IBM Services clients.  View more client stories here. Anthem is a leading health benefits company dedicated to improving lives and communities, and making healthcare simpler. Anthem CIO Tim Skeen and IBM Infrastructure Services GM Phil Guido discuss Anthem’s next frontier: innovating with analytics and automation for insight-driven ...read more