Cognitive enterprise

Smarter Business Review stories about the cognitive enterprise

8 envy-inducing traits of the future workspace

Written by Matthew Johnson | August 22, 2019 | Automation, Cognitive enterprise, Digital reinvention

Most conversations about the future of work underscore two key considerations — user experience and the technology that enables it. For good reason: Technology increasingly factors in when it comes to where people want to work. A January survey by IBM’s Market Development & Insights division found that 74 percent of participants view the ability ...read more


The cognitive era is now. How connected is your business?

Written by Dayna Sargen | July 31, 2019 | AI, Cognitive enterprise

Cognitive building blocks are shaping current and  future technology within the analytics and cognitive computing domains, including big data, cognitive computing and data science. Every day, cognitive solutions are helping global enterprises produce smarter processes, that lead to smarter decision-making and innovative thinking which equates to doing smarter business. It means doing more with less ...read more


Why improving strategic agility is good for business

Written by Anita Karlsson-Dion and others | July 22, 2019 | Cognitive enterprise, Process optimization

Modern enterprises must transform faster to keep up with changing market conditions. They must improve their strategic agility by marrying enterprise data and human talent to find opportunities to improve their processes. Companies need help innovating to find new efficiency in their operations — at speed and at scale. Agile innovation is the key to ...read more


Intelligent workflows 101: Putting talent first in the Cognitive Enterprise

Written by Tina Marron-Partridge | July 19, 2019 | Business resiliency, Cognitive enterprise, Process optimization

In many industries, the in-demand skill sets of today did not exist a decade ago. Think natural language processing, cloud computing, and artificial intelligence (AI). Leaders surveyed for the 2018 C-suite study rated investments in human capital as the number-one factor impacting organizational performance. As the rate of change accelerates, the Cognitive Enterprise  (IBM’s vision ...read more


Co-creating innovation with real partnering: A smart path to digital transformation

Written by Dayna Sargen | July 15, 2019 | Business resiliency, Business transformation, Cognitive enterprise

In this ever-evolving technology landscape, companies across all industries face the difficult, yet necessary task of constantly trying to balance the right technology resources, knowledge and competencies that will prime them for growth and success. As new technologies emerge, it is even more challenging for companies to attract and find the talent with these new ...read more


How Forrester sees digital workplace evolution

Written by Henry Cipriano | July 9, 2019 | Application modernization, Cognitive enterprise

In 2007, Forrester predicted the PC market would grow beyond its then-standard, two form factors: laptops and desktops. As we know, the prediction came true. Today, enterprise computing devices have not only grown more diverse and numerous, but IT teams also struggle to keep up. Taming the complexity while satisfying the needs of employees requires ...read more


Netflix, Hadoop, and big data

Written by Tony Giordano | May 22, 2019 | Cognitive enterprise, Digital reinvention, Media and entertainment

Six rectangular tiles organized in neat horizontal bands define most of our days. These carefully curated images change with some regularity, as to not get stale, but only give the illusion that we have a choice of TV shows and movies to watch. They’re chosen for us. Netflix utilizes data to suggest shows to visitors. ...read more


Three ways to motivate employees to embrace AI service desks

Written by Jeff Dean | April 29, 2019 | AI, Automation, Cognitive enterprise

There’s a lot of debate in enterprise service desk circles: What is “high-touch” customer service? It used to be picking up the phone and calling the service desk to speak with an agent for personalized IT support. But what is “high-touch” about sitting in queue for 10 minutes, finally getting an agent who takes your ...read more


Intelligent workflows 101: How to solve your finance data management problems

Written by Anita Karlsson-Dion and Rajesh Chopra | April 22, 2019 | Automation, Business resiliency, Cognitive enterprise

Faced with intense competition and falling profit margins, companies are continually looking to streamline their cost of back office operations. Over the years, organizations have been able to optimize their finance cost structure by consolidating functions in shared services centers, or by migrating to more cost-effective off-shore operating models while leveraging automation to digitize transaction ...read more