Business resiliency

Smarter Business Review stories about business resiliency

3 mainframe trends to watch

Written by Erin Poole | November 19, 2019 | Business resiliency, Cognitive enterprise, Multivendor management

More than ever, industries such as banking, retail and healthcare rely on mainframe computing power to manage hundreds of applications processing large volumes of data to simultaneously serve hundreds of thousands of users. A recent report by Allied Market Research finds this trend is fueling the mainframe market, estimated to reach $2.9 billion by 2025. ...read more


Why digital transformation starts with workflows that unite people and technology

Written by IBM Services | November 13, 2019 | Business resiliency, Cognitive enterprise, Process optimization

The business problems were not going to be easy to solve — if they could even be solved at all. One of the world’s largest food and beverage companies needed a process to measure sales and to rapidly deploy new solutions across its portfolio of 200 brands. And elsewhere in Europe, companies small and large ...read more


Why digital experience is critical for health insurers

Written by Paul Stoddart and Carrie Worley | November 6, 2019 | Build a smarter business, Business resiliency, Digital reinvention

Health consumers are changing, and traditional healthcare services are no longer cutting it. With digitization continuing to reshape expectations, consumers are shouldering a larger share of health costs and taking a more active role in care, and they’re no longer satisfied by the status quo. Instead, they’re looking for more personalized, responsive, digitally-enabled services — ...read more


Design innovation vs. production: Striking the right balance with a design system

Written by Billy Seabrook | November 4, 2019 | Build a smarter business, Business resiliency, Digital reinvention

Consistency and customer experience happen by design Digital technology is in a state of perpetual change. At the same time, customer expectations continue to rise, putting additional pressure on an organization’s ability to meet and engage customers with consistency and ease across every channel. All too often siloed teams are challenged with meeting or maintaining ...read more


The key to business modernization: Why you should focus on linking people and technology

Written by IBM Services | October 23, 2019 | Build a smarter business, Business resiliency, Cognitive enterprise

Modern businesses don’t suffer from a lack of technology. Think about the tools you use in your own workplace: There’s probably one service for email, others for collaborative work and project management and many more for data analysis and specialized tasks. All told, the average IT organization spends approximately $8,000 a year on technology for ...read more


The future of customer experience: How Toyota Financial Services is partnering to deliver value

Written by IBM Services | October 2, 2019 | Build a smarter business, Business resiliency, Cognitive enterprise...

To most, platform enablement means a platform that is built to be robust and open and one that can make a difference. It means  applications can be deployed and accessed more quickly across the entire enterprise. It means getting work done more smartly. Platform enablement supports the cloud. It is the data synthesizer guru, integrating with ...read more


Managed employee services is the quickest route to modern HR

Written by Anita Karlsson-Dion and Andy Jankowski | September 25, 2019 | Build a smarter business, Business resiliency, Talent and transformation

One of the best advocates for HR modernization was Anne M. Mulcahy, the former chair and CEO of Xerox. She might not have realized it, but she summed up the need for managed employee services in a 2003 speech. “Employees are a company’s greatest asset — they’re your competitive advantage,” she said. “You want to ...read more


Cyber insurance: A study in fine print

Written by forbesinsights | September 11, 2019 | Build a smarter business, Business resiliency, Financial services

The economic damage from cybercrime doesn’t always come in the form of bits and bytes. Malware such as NotPetya and WannaCry are behind the most damaging attacks to date, according to Munich Re. The latest ransomware events join a long list of claims denied by insurers, leaving many to wonder: What does cyber insurance actually cover? ...read more


Availability coverage by cloud service providers: Who bears the true cost of a cyber event?

Written by forbesinsights | September 11, 2019 | Build a smarter business, Business resiliency

Most organizations rely on their cloud-service providers’ guarantees of security, recovery and continuity, yet there is a remarkable lack of confidence that those providers can deliver on their promises in a cyber event. ...read more