Business resiliency

Smarter Business Review stories about business resiliency

The future of customer experience: How Toyota Financial Services is partnering to deliver value

Written by Dayna Sargen | October 2, 2019 | Business resiliency, Business transformation, Cognitive enterprise...

To most, platform enablement means a platform that is built to be robust and open and one that can make a difference. It means  applications can be deployed and accessed more quickly across the entire enterprise. It means getting work done more smartly. Platform enablement supports the cloud. It is the data synthesizer guru, integrating with more

Managed employee services is the quickest route to modern HR

Written by Anita Karlsson-Dion and Andy Jankowski | September 25, 2019 | Business resiliency, Business transformation

One of the best advocates for HR modernization was Anne M. Mulcahy, the former chair and CEO of Xerox. She might not have realized it, but she summed up the need for managed employee services in a 2003 speech. “Employees are a company’s greatest asset — they’re your competitive advantage,” she said. “You want to more

Cyber insurance: A study in fine print

Written by forbesinsights | September 11, 2019 | Business resiliency, Business transformation, Financial services

The economic damage from cybercrime doesn’t always come in the form of bits and bytes. Malware such as NotPetya and WannaCry are behind the most damaging attacks to date, according to Munich Re. The latest ransomware events join a long list of claims denied by insurers, leaving many to wonder: What does cyber insurance actually cover? more

Availability coverage by cloud service providers: Who bears the true cost of a cyber event?

Written by forbesinsights | September 11, 2019 | Business resiliency, Business transformation

Most organizations rely on their cloud-service providers’ guarantees of security, recovery and continuity, yet there is a remarkable lack of confidence that those providers can deliver on their promises in a cyber event. more

Shadow IT: You can’t protect what you can’t see

Written by forbesinsights | September 11, 2019 | Business resiliency, Business transformation

The democratization of IT means most users no longer have to beg, borrow or steal to get the technology they want. Anyone with a credit card and an internet connection can line up a cloud-based solution designed specifically for their team or their line of business—and many are doing so with no regard for security. Who should be responsible if something goes wrong? more

Cyber resilience perception gaps: What could go wrong?

Written by forbesinsights | September 11, 2019 | Business resiliency, Business transformation

Protecting enterprise systems against cyber threats is a strategic priority and a well-funded, highly analyzed process at most organizations. Worldwide spending on cybersecurity is estimated by Gartner at $124 billion for 2019, up nearly 9% from last year. But not every new threat to cybersecurity can be addressed through financial investment alone. As technological ecosystems grow beyond contained enterprise systems into infinite networks, a number of gray areas arise where it is not clear who is responsible for security and who bears the costs if there is a breach, an outage, a simple error or outright sabotage. Shadow IT, availability coverage by cloud-service providers, and cyber insurance coverage are three of the most vexing and persistent blind spots for CIOs today. more

The Smart List: Isbank builds a resilient future for its customers and the Turkish economy

Written by Rebecca Hardy | July 23, 2019 | Business resiliency, Business transformation, Financial services...

The Smart List features the innovative stories of leading IBM Services clients and partners. View more client stories here. Isbank is no stranger to the cutting edge. The Turkish financial institution has grown to 1,357 branches and serves 20 million customers. But with growth comes growing pains. In 2013, a system-wide computer network outage knocked more

Intelligent workflows 101: Putting talent first in the Cognitive Enterprise

Written by Tina Marron-Partridge | July 19, 2019 | Business resiliency, Cognitive enterprise, Process optimization

In many industries, the in-demand skill sets of today did not exist a decade ago. Think natural language processing, cloud computing, and artificial intelligence (AI). Leaders surveyed for the 2018 C-suite study rated investments in human capital as the number-one factor impacting organizational performance. As the rate of change accelerates, the Cognitive Enterprise  (IBM’s vision more

Co-creating innovation with real partnering: A smart path to digital transformation

Written by Dayna Sargen | July 15, 2019 | Business resiliency, Business transformation, Cognitive enterprise

In this ever-evolving technology landscape, companies across all industries face the difficult, yet necessary task of constantly trying to balance the right technology resources, knowledge and competencies that will prime them for growth and success. As new technologies emerge, it is even more challenging for companies to attract and find the talent with these new more