Business resiliency

Smarter Business Review stories about business resiliency

The Smart List: Isbank builds a resilient future for its customers and the Turkish economy

Written by Rebecca Hardy | July 23, 2019 | Business resiliency, Business transformation, Financial services...

The Smart List features the innovative stories of leading IBM Services clients and partners. View more client stories here. Isbank is no stranger to the cutting edge. The Turkish financial institution has grown to 1,357 branches and serves 20 million customers. But with growth comes growing pains. In 2013, a system-wide computer network outage knocked ...read more


Intelligent workflows 101: Putting talent first in the Cognitive Enterprise

Written by Tina Marron-Partridge | July 19, 2019 | Business resiliency, Cognitive enterprise, Process optimization

In many industries, the in-demand skill sets of today did not exist a decade ago. Think natural language processing, cloud computing, and artificial intelligence (AI). Leaders surveyed for the 2018 C-suite study rated investments in human capital as the number-one factor impacting organizational performance. As the rate of change accelerates, the Cognitive Enterprise  (IBM’s vision ...read more


Co-creating innovation with real partnering: A smart path to digital transformation

Written by Dayna Sargen | July 15, 2019 | Business resiliency, Business transformation, Cognitive enterprise

In this ever-evolving technology landscape, companies across all industries face the difficult, yet necessary task of constantly trying to balance the right technology resources, knowledge and competencies that will prime them for growth and success. As new technologies emerge, it is even more challenging for companies to attract and find the talent with these new ...read more


Identifying the blind spots: Knowledge is power in your quest to achieve business resiliency

Written by Andrea Sayles | June 14, 2019 | Business resiliency, Business transformation, Cloud

Protecting IT systems and infrastructure against cyber threats is a strategic priority for enterprises. But as technology ecosystems grow beyond the four walls of your organization, there may be a number of grey areas where it is not clear who is responsible for security and business resiliency, and who bears the costs if there’s a ...read more


Extended reality part two: Shop and share ideas

Written by Armando Ortiz and Sara Oberst | May 8, 2019 | Business resiliency, Business transformation, Digital reinvention...

In our first blog, we explored how extended reality (XR) changes the way we work and learn. Here, we dive into how XR is used to shop and share ideas. Imagine being able to try on a pair of glasses without going to a store — or even holding the actual glasses — simply by ...read more


Retail Business Services embraces innovation with IBM IGNITE

Written by Paul Austin and Andrew Williams | April 30, 2019 | Application modernization, Business resiliency, Business transformation

RBS QA Manager, Nancy Silva, shares her experience working with IBM’s Dyllan Rafail, a member of IBM’s IGNITE program who self-identifies as having autism spectrum disorder Quality assurance is an extremely important job in the fast-paced grocery industry. Nancy Silva, QA Manager for Retail Business Services (RBS), is no stranger to what it takes to ...read more


What’s next for CX: Three Adobe Summit takeaways

Written by Brett Wachter | April 24, 2019 | Business resiliency, Business transformation, Digital reinvention

Adobe Summit 2019 recently hosted nearly 20,000 executives from across the marketing and technology landscape, including many of the world’s leading brands, to focus on digital experience. When I traveled to Salt Lake City to attend my first Adobe Summit five years ago with IBM iX, I was one of just 8,000 participants who contemplated ...read more


Intelligent workflows 101: How to solve your finance data management problems

Written by Anita Karlsson-Dion and Rajesh Chopra | April 22, 2019 | Automation, Business resiliency, Cognitive enterprise

Faced with intense competition and falling profit margins, companies are continually looking to streamline their cost of back office operations. Over the years, organizations have been able to optimize their finance cost structure by consolidating functions in shared services centers, or by migrating to more cost-effective off-shore operating models while leveraging automation to digitize transaction ...read more


The Smart List: City Furniture finds shelter from natural disaster in the cloud

Written by Rebecca Hardy | April 21, 2019 | Business resiliency, Cloud, Journey to cloud...

The Smart List features the innovative stories of leading IBM Services clients. View more client stories here. Home furnishings company City Furniture has 29 retail locations, two distribution centers and roughly 1,800 associates spanning almost the entire state of Florida, placing it smack in the midst of the hurricane belt. Here, City Furniture VP and deputy ...read more