Business transformation

Smarter Business Review stories about business transformation

Find and develop the right employees with AI in recruiting

Written by Elizebeth Varghese | June 19, 2019 | AI, Business transformation, Process optimization

To help overcome the skills gap that threatens to undermine their organizations’ digital transformation efforts, HR professionals are turning to artificial intelligence and cognitive computing. These technologies make it possible to attract, identify and continuously train employees for the constantly evolving roles and responsibilities that are required in a successful data-centric business. Recruiting outside talent ...read more


Data center IT support is key in your enterprise’s digital transformation

Written by John Manasso | June 18, 2019 | Business transformation, Digital reinvention, Journey to cloud

The IT support landscape for modern IT environments is more challenging than ever. 94 percent of enterprises now use hybrid cloud models, with a mix of public, private and dedicated cloud environments and countless SaaS applications. Many CIOs worry about how they will manage this new mix in a consistent way, across all the vendors ...read more


Identifying the blind spots: Knowledge is power in your quest to achieve business resiliency

Written by Andrea Sayles | June 14, 2019 | Business resiliency, Business transformation, Cloud

Protecting IT systems and infrastructure against cyber threats is a strategic priority for enterprises. But as technology ecosystems grow beyond the four walls of your organization, there may be a number of grey areas where it is not clear who is responsible for security and business resiliency, and who bears the costs if there’s a ...read more


Anthem’s CIO Tim Skeen champions insight-driven healthcare with analytics and automation

Written by Rebecca Hardy | June 11, 2019 | Automation, Business transformation, Healthcare

The Smart List features innovative stories of leading IBM Services clients.  View more client stories here. Anthem is a leading health benefits company dedicated to improving lives and communities, and making healthcare simpler. Anthem CIO Tim Skeen and IBM Infrastructure Services GM Phil Guido discuss Anthem’s next frontier: innovating with analytics and automation for insight-driven ...read more


Five imperatives for brands to thrive in the new world of XR and 5G

Written by Armando Ortiz and others | June 11, 2019 | Business transformation, Digital reinvention

Up to now, our digital lives have been flat: forced into devices capable only of two-dimensional experiences.  A clear delineation between our digital selves and our physical selves has cut a chasm through these two worlds – a constant reminder of what is real and what is not.  All of that is about to change. ...read more


You moved to SaaS. Now what?

Written by Joseph Msays | May 28, 2019 | Application modernization, Multivendor management, Process optimization

Virtually every organization relies on SaaS products. And there’s a reason why enterprise-level, on-premises software has been vital to the engine of global commerce for so many years. However, privacy, end-to-end control, service-level agreements, uptime, and customization introduce restrictions to security, functionality, and performance. Add to these issues a global footprint and multiple SaaS solutions ...read more


Why digital transformation succeeds. And why it doesn’t.

Written by John Granger | May 22, 2019 | Business transformation, Cloud, Digital reinvention...

Eighty-four percent of digital transformation efforts fail What do these failures have in common? Better yet, what can predict success? To find out, we commissioned Forrester Consulting to conduct a global research study with 475 individuals leading digital transformation efforts at organizations spanning 10 industries. In the study, “Beneath The Surface Of Digital Transformation: Why ...read more


Netflix, Hadoop, and big data

Written by Tony Giordano | May 22, 2019 | Cognitive enterprise, Digital reinvention, Media and entertainment

Six rectangular tiles organized in neat horizontal bands define most of our days. These carefully curated images change with some regularity, as to not get stale, but only give the illusion that we have a choice of TV shows and movies to watch. They’re chosen for us. Netflix utilizes data to suggest shows to visitors. ...read more


Extended reality part two: Shop and share ideas

Written by Armando Ortiz and Sara Oberst | May 8, 2019 | Business resiliency, Business transformation, Digital reinvention...

In our first blog, we explored how extended reality (XR) changes the way we work and learn. Here, we dive into how XR is used to shop and share ideas. Imagine being able to try on a pair of glasses without going to a store — or even holding the actual glasses — simply by ...read more