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Preparing your eCommerce platform for the most digital holiday season ever
As we carry on with our lives—and head into the holidays–in the middle of a pandemic, it is ...
Journey to recovery: How to succeed in this new normal
Our new normal has demanded new ways of working. The pandemic and mandatory lockdowns have left organizations little choice but to create a short-term strategy to allow tens of millions of employees to work from home. Like many, I assumed the ...
Meet ‘VAT’ – here’s why virtual agent technology should be your next hire
People are more dependent now than ever before on digital channels. For everything from digital ...
3 considerations for rethinking your IT inventory management approach
What do you do when it’s 2 AM, you’re experiencing an outage on your critical server and you ...
Four ways Salesforce customers are adapting, surviving and thriving in the COVID-19 era
The road to recovery from the COVID-19 pandemic continues to be uneven, at best. A number of ...
5 ways to unlock the value of people with intelligent workflows
IBM recently interviewed 165 organizations to understand how they view talent management given ...
Why investing in your data is now more important than ever
Data is the raw material for digital transformation The ability to act on data-based insights in real-time has never been more critical than it is now. Over the past six months, The IBM Institute for Business Value report COVID-19 and the Future of ...
The three keys to emerging smarter
For many companies, the past six months have been focused on surviving the pandemic and creating new operational processes. Now, as the post-COVID environment looms in the foreseeable future, it’s time for organizations to make the shift to ...
Four lessons learned from modernizing the employee experience at an oil and gas company
Companies often focus extensively on the customer experience — both in terms of processes and ...
From CMO to CXO – The data-driven journey towards building...
by Matt Candy
What is the circular economy and how your company can ...
by Andre Ribeiro
Resiliency orchestration: The answer to disaster recovery ...
by Chandra Sekhar Pulamarasetti