Smarter Business Review stories about analytics

The role of analytics on the journey to the cognitive enterprise (Part 1 of 2)

Written by Carol Zichi | March 28, 2019 | Analytics, Automation, Business transformation...

VPN access and mobile email may not sound revolutionary. But back in the ’90s and early 2000s, VPN and mobile email were workers’ first experiences with mobile freedom. Then came the era of mobile productivity when remote and mobile workers could access key business capabilities on traditional and mobile devices. Fast forward to today’s workforce: more

How predictive maintenance impacts ATM support and customer satisfaction

Written by Domenic Ciccone | March 26, 2019 | AI, Analytics, Retail and consumer products

In some ways, ATMs are like your children. If you walk into your kid’s bedroom and notice that it’s suddenly spotless, you assume that something big is about to happen: a request for more allowance, to attend a concert or maybe to borrow your car. Experience has taught you their behavior, so you prepare yourself more

Industries get more from automation with an intelligent platform

Written by Kathy Foley | March 19, 2019 | AI, Analytics, Travel and transportation

If your enterprise is implementing or considering hybrid cloud automation, you know what you stand to gain. IT automation offers many benefits to both customer-facing and back-office processes — the question is, how will those benefits translate into lower costs, greater profitability and better outcomes? Is the juice really worth the squeeze? Automation aided by more

Data analytics guru Milena Arsova travels the globe championing ATM predictive maintenance

Written by Erin Poole | February 4, 2019 | AI, Analytics, Retail and consumer products

If you’re looking for your daily dose of inspiration, meet Milena Arsova, technology and innovation leader with IBM Technology Support Services. Based in Bulgaria, Arsova is part of the team that started predictive maintenance at IBM. she travels across continents, advocating a data-based approach for banking technical support. Why? She’s personally invested in solving big more

Service 4.0 helps spur predictive maintenance adoption

Written by Jens Rathgeber | January 14, 2019 | AI, Analytics, Automation

Predictive Maintenance (PdM) is a popular topic, especially in the industrial and aerospace fields. It has been around for a while, but gained traction with IoT, digitization and Service 4.0. Yet, while many companies are exploring predictive maintenance, many haven’t tapped into its substantial business value. How can enterprises use this technology for desired results more

Three opportunities for the emerging data economy of driverless cars

Written by Dayna Sargen | June 25, 2018 | Analytics, Automotive, Process optimization

If data is the new oil, as some say, self-driving cars will be tapping into a new — and extremely deep — well. A single self-driving car is predicted to gather and generate four terabytes of data per day, thanks to on-vehicle sensors, cameras and mapping software to ensure safety on the road. At the more

Break IT down: Five ways capacity management analytics address workload balancing issues

Written by Ken Christiance | June 8, 2018 | AI, Analytics, Automation

Most organizations today combat risk in virtualized infrastructure by significantly over-provisioning hardware. Excess capacity is a cost viewed as a necessity because of the complexity of these new environments. But this inefficiency can be avoided by optimizing workload placements and right-sizing virtual machine (VM) allocations to simultaneously combat both risk and capacity waste. Capacity Management more