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Meet ‘VAT’ – here’s why virtual agent technology should be your next hire
People are more dependent now than ever before on digital channels. For everything from digital ...
3 considerations for rethinking your IT inventory management approach
What do you do when it’s 2 AM, you’re experiencing an outage on your critical server and you ...
Why investing in your data is now more important than ever
Data is the raw material for digital transformation The ability to act on data-based insights in real-time has never been more critical than it is now. Over the past six months, The IBM Institute for Business Value report COVID-19 and the Future of ...
The three keys to emerging smarter
For many companies, the past six months have been focused on surviving the pandemic and creating new operational processes. Now, as the post-COVID environment looms in the foreseeable future, it’s time for organizations to make the shift to ...
The Smart List: BRF simplifies hybrid multicloud management
The Smart List features innovative stories of leading IBM Services clients and partners. View more client stories here. Managing the complexity of hybrid multicloud environments is central to digital transformation. Just ask BRF. One of the largest ...
Enterprise AI: Separating reality from myth
With more companies moving to digital delivery and operational methods, artificial intelligence has received a lot of attention and hype in recent months. With businesses under immense pressure to reduce operational costs, meet increased customer ...
3 steps to smarter application management
For the last decade or so, cloud has been the driver for business innovation and agility, an answer to increasingly complicated IT challenges. But despite its problem-solving promise, many organizations still hesitate to move their ‘core’ ...
Your customer data is personalization gold. Eight principles to mine it effectively.
Imagine you’ve built a village atop a gold vein. This gold vein could unlock the potential of your...
Preparing for acquisitions and divestitures post-pandemic
As businesses leaders look to their post COVID-19 future and re-evaluate strategic plans, many are finding themselves in a significantly different position than where they expected to be at the beginning of the year. In the first half of 2020, the ...
From CMO to CXO – The data-driven journey towards building...
by Matt Candy
What is the circular economy and how your company can ...
by Andre Ribeiro
Resiliency orchestration: The answer to disaster recovery ...
by Chandra Sekhar Pulamarasetti