Paul Austin

Retail Business Services embraces innovation with IBM IGNITE

Written by Paul Austin and Andrew Williams | April 30, 2019 | Application modernization, Business resiliency, Business transformation

RBS QA Manager, Nancy Silva, shares her experience working with IBM’s Dyllan Rafail, a member of IBM’s IGNITE program who self-identifies as having autism spectrum disorder Quality assurance is an extremely important job in the fast-paced grocery industry. Nancy Silva, QA Manager for Retail Business Services (RBS), is no stranger to what it takes to ...read more


As people on the autism spectrum move into adulthood, who will hire them?

Written by Paul Austin and Andrew Williams | March 26, 2019 | AI, Application modernization, Business transformation

The last decade saw major strides toward creating a more diverse workforce (and for good reason), but one group has been largely overlooked—until now. Ingrid Weiss wanted a job. The college-educated 23-year-old knew that work was the next step in her path to adulthood, but she faced barriers. As someone with autism spectrum disorder (ASD), ...read more