Industries get more from automation with an intelligent platform

Written by Kathy Foley | March 19, 2019 | AI, Analytics, Travel and transportation

If your enterprise is implementing or considering hybrid cloud automation, you know what you stand to gain. IT automation offers many benefits to both customer-facing and back-office processes — the question is, how will those benefits translate into lower costs, greater profitability and better outcomes? Is the juice really worth the squeeze? Automation aided by ...read more

A strange exchange: A master inventor and a jazz musician explore disruption, innovation and IT automation

Written by Kathy Foley | January 29, 2018 | AI, Cognitive enterprise

IBM master inventor Mickey Iqbal recently sat down with jazz musician and Columbia University professor Chris Washburne to discuss the common ground between jazz and IT infrastructure. It quickly became evident that these two seemingly disparate professions are impacted by some of the same trends: disruption, innovation and IT automation. What advice would you give ...read more