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Articles by IBM
Built for Change Perspectives: How business transformation has accelerated in the age of Covid-19
No one can dispute that 2020 has brought disruption on a global scale. That disruption has ...
Transform your core apps to operate at the “speed of insight”
Keith Costello is the IBM General Manager of the Global SAP Partnership, leading the strategic long-...
Business transformation requires skilled, empowered people throughout the enterprise
Amy Wright is IBM’s Managing Partner for Talent & Transformation. Her team provides innovative...
Intelligent workflows empower people to work at the intersection of skills, data and insights
Dominique Dubois is a Partner in IBM Services focused on bringing digital transformation to clients ...
Make “human experience” your organizational compass
Matt Candy is Global Managing Partner of IBM’s digital experience agency, IBM iX. He helps global enterprises reinvent their customer experience through human-based design. He has been with IBM since 2002. Paul Papas is Global Managing Partner, IBM...
Smarter supply chains drive efficiency, agility and resilience
Jonathan Wright is a Managing Partner of Global Cognitive Process Re-Engineering and Supply Chain ...
Strategic automation adds speed, agility and resilience to intelligent workflows
Thomas Ivory is VP and Global Leader of IBM Automation. He’s a leading authority on intelligent ...
New volatility demands more resilient business operations
Kareem Yusuf is IBM’s General Manager of AI Applications. He has expertise in using AI to transform the enterprise operations and supply chains of global organizations. He holds a Ph.D. from the University of Leeds focused on decision support ...
10 minutes to a more flexible contact center
In contact centers around the world, change has been the constant of 2020. Agents have largely shifted to remote workstations, virtual agents are being deployed to keep up with customer inquiries, and businesses are making tough decisions to combat ...
