IBM Services
Articles by IBM
Strategic automation adds speed, agility and resilience to intelligent workflows
Thomas Ivory is VP and Global Leader of IBM Automation. He’s a leading authority on intelligent ...
New volatility demands more resilient business operations
Kareem Yusuf is IBM’s General Manager of AI Applications. He has expertise in using AI to transform the enterprise operations and supply chains of global organizations. He holds a Ph.D. from the University of Leeds focused on decision support ...
10 minutes to a more flexible contact center
In contact centers around the world, change has been the constant of 2020. Agents have largely shifted to remote workstations, virtual agents are being deployed to keep up with customer inquiries, and businesses are making tough decisions to combat ...
Manage mission-critical workloads in the cloud the smart way
Enterprises are entering a new phase in their cloud migration. Having moved their non-critical ...
JORI increases manufacturing efficiency while addressing COVID-19 concerns
Several years ago, JORI, a luxury furniture manufacturer based in Belgium, implemented a 3D ...
Why your financial and risk planning must include climate data
The past decade had the largest natural disaster impact footprint of any decade on record and during...
How to drive innovation and grow your enterprise when change is imminent
Few of us could have accurately imagined the turbulence and change 2020 would bring. Responding to a...
Building adaptable business on a foundation of insight, innovation and resiliency
As companies continue to navigate during the COVID-19 pandemic, strategy and planning are shifting ...
How your IT organization can mobilize new ways of working
The world has transitioned to new ways of working at an unprecedented scale and speed. As a result, IT leaders face a bevy of challenges from this suddenly remote and dispersed collective workforce. Front and center are getting devices into the hands...
