Heather Fraser is a pharmacist with more than 30 years of industry experience in pharma R&D, consultancy and community pharmacy. She leads the Life Sciences and Healthcare team for the IBM Institute for Business Value, where she has published extensively on the future of the life sciences, healthcare and the healthcare ecosystem. Heather is a member of the IBM Industry Academy. Ms. Fraser is the Global Lead for Life Sciences & Healthcare for the IBM Institute for Business Value and can be reached at hfraser@uk.ibm.com.