Intelligent workflows 101

Intelligent workflows 101

Collaborative business planning harnesses the power of the global supply chain

Written by Saif Rivers and others | October 10, 2019 | Business transformation, Cognitive enterprise, Process optimization

We’ve written a lot about how new technologies are building a better supply chain. But technologies such as AI, IoT and advanced analytics can only achieve their true potential if all parties within the supply chain network are working together. Even the smallest, most well-intentioned decisions made by individual stakeholders can cause catastrophic failures in ...read more


Intelligent workflows 101: Putting talent first in the Cognitive Enterprise

Written by Tina Marron-Partridge | July 19, 2019 | Business resiliency, Cognitive enterprise, Process optimization

In many industries, the in-demand skill sets of today did not exist a decade ago. Think natural language processing, cloud computing, and artificial intelligence (AI). Leaders surveyed for the 2018 C-suite study rated investments in human capital as the number-one factor impacting organizational performance. As the rate of change accelerates, the Cognitive Enterprise  (IBM’s vision ...read more


Intelligent workflows 101: How AI helps deliver ketchup around the world

Written by Dayna Sargen | June 4, 2019 | AI, Automation, Process optimization...

Ketchup, at first glance, seems distinctly American—a condiment that is perfectly matched with fast food and Fourth of July barbecues. And Americans eat ketchup with pretty much everything—French fries, breakfast burritos, mac and cheese, and even ice cream—squirting it on an average of 9.74 meals a week. But ketchup, or “catsup,” is consumed with meals ...read more


Intelligent Workflows 101: Graham Wright on the future of procurement

Written by Dayna Sargen | May 10, 2019 | AI, Application modernization, Automation...

Think about the last time you purchased a work computer. The process probably involved research, verifying company-approved brands and models, comparing options online or via a physical catalog, and then patiently wading through multiple approvals. That’s hardly the responsive, agile procurement approach needed to support today’s busy teams and demanding customer experiences. Graham Wright, IBM’s ...read more


Intelligent workflows 101: Revolutionizing the way your business works

Written by Jay Bellissimo | April 29, 2019 | AI, Application modernization, Automation...

Don’t just optimize one task, reimagine an entire workflow We often read about the power of emerging technologies and their collective potential to remake entire industries. But in practice, we tend to focus on one part of a business, for example, the back office. Think help desk tickets, processing payments, and job applications. What if we took an end-to-end ...read more


Intelligent workflows 101: How to solve your finance data management problems

Written by Anita Karlsson-Dion and Rajesh Chopra | April 22, 2019 | Automation, Business resiliency, Cognitive enterprise

Faced with intense competition and falling profit margins, companies are continually looking to streamline their cost of back office operations. Over the years, organizations have been able to optimize their finance cost structure by consolidating functions in shared services centers, or by migrating to more cost-effective off-shore operating models while leveraging automation to digitize transaction ...read more


Intelligent workflows 101: Building a better supply chain

Written by Saif Rivers | February 28, 2019 | AI, Automation, Cognitive enterprise...

It’s time for retailers to re-think their supply chains Artificial Intelligence (AI), has given retailers new insight into every step in the creation of their products, presenting opportunities for efficiency and cost-savings. But the adage “a chain is only as strong as its weakest link” is still true. Surprises from unforeseen factors like weather or ...read more