Survey reveals 90% of tech leaders seek self-service cloud consumption

How enterprises can increase cloud compliance without sacrificing speed

By | 2 minute read | October 15, 2019

It’s no surprise that using multiple cloud providers can create consumption issues. Employees expect fast self-service, which doesn’t always match with compliance and security rules. A recent survey conducted by IBM Market Development & Insights (MD&I) found that enterprise leaders need to balance cloud consumption and self-service with efficient service procurement. The evidence is in the numbers: The majority of respondents ranked controlled access to hybrid multicloud services through a single application as a vital capability.

Participants identified three core challenges associated with managing IT across cloud environments: security and compliance; complex environments; and multiple user interfaces. Lack of visibility into IT operations, costs and asset utilization across clouds also ranked high among participants.

Balance speed and control

Leaders need to manage different workloads across their organizations to alleviate risk without impacting procurement speed. Yet only one in five surveyed is confident in their company’s multicloud governance systems.

“A big pain point in a multicloud estate is the loss of control,” said Chris Zagorski, head of product management for IBM Multicloud Management Platform. “When business units are using the cloud in different ways, they don’t necessarily have financial and technical control for compliance and security.”

Companies can solve for those challenges by developing their own tools, implementing point solutions or using a multicloud management platform, which helps teams provision compliant workloads and track orders against budgets.

Control cloud usage

Half of the respondents indicated that using multiple tools and processes can result in inefficiencies and higher costs. Inefficient management of cloud use can limit your ability to meet your organization’s needs, and employees may look for rogue alternatives. 

An enterprise-wide cloud management platform has certain advantages. Instead of training teams on how to access Amazon, Google, Microsoft and IBM clouds, there’s one consolidated portal to consume various cloud types. Consumption goes through financial and technical approvals.

Track cloud spend

A variety of compliant and non-compliant resources are often provisioned by employees. At the same time, only 10% of leaders effectively manage their cloud consumption spend. Most have the arduous task of tracking costs in spreadsheets, while others use a hybrid cloud management suite or a third-party, platform-specific tool.

A cloud management platform “makes everybody’s lives easier because it verifies you’re not over-consuming workloads or spending out of control. There are rules in place to prevent that. You validate that what you’re putting in the cloud is secure and compliant,” said Zagorski.

The path to stronger multicloud management

Forty-one percent of leaders expect to benefit from using a consistent multicloud management platform. With 89% of enterprises expecting to maintain or increase cloud providers in the next two years, the timing is right to increase consumption visibility and decrease complexity.