Awards and Prizes

IBM Research at IEEE World Congress on Services 2019

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On the 500th anniversary of Leonardo Da Vinci’s death, more than 560 academia and industry researchers attended 2019 IEEE World Congress on Services (SERVICES) held on July 8-13, 2019 at the University of Milan, Italy. This event is affiliated with seven reputable IEEE Computer Society technical conferences covering all current and emerging R&D aspects of service science, engineering and management under the as-a-service model: big data, cloud, cognitive computing, edge, IoT, services computing, and web-based services.

IBM Research was appreciated highly as a thought leader in enterprise AI powered services verticals at IEEE SERVICES 2019. For example, IBM Research’s Prabhakar Kudva co-authored the IEEE International Conference on Cognitive Computing’s Best Paper: “Criteria for Learning without Forgetting in Artificial Neural Networks,” with colleagues Rupesh Karn and Ibrahim “Abe” Elfadel of Khalifa University.

And Vice President of IBM Industry Research Kathryn Guarini delivered an inspiring plenary keynote on the emerging technical accelerators for AI-powered digital business on July 10. The keynote is titled “Navigating Technology Acceleration: Ensuring Safe Passage to AI-Powered Digital Business.”

Vice President of IBM Industry Research Kathryn Guarini

Vice President of IBM Industry Research Kathryn Guarini

The inaugural IEEE Symposium on Future of Financial Services, chaired by IBM Research global financial services research lead Kumar Bhaskaran, was also held on July 10. Kumar moderated a first-of-its-kind plenary panel on key transformative R&D themes of financial services. I joined the panelists to discuss the API economy, multiclouds, and enterprise API services fabric. The other six panelists included:

  • Ricardo Collado, Assistant Professor, School of Business, Stevens Institute of Technology (Quantum for Finance)
  • Natalie Gil, MIT Sloan Fellow in Innovation & Global Leadership (Blockchain & New Ecosystems)
  • Michael Goul, Associate Dean for Faculty & Research, WP Carey School of Business, Arizona State University (Services Computing & Regulations)
  • Rong (Emily) Liu, Associate Professor, School of Business, Stevens Institute of Technology (AI for Finance)
  • Jorge Sanz, IEEE Fellow, IBM Research retail banking lead, and Professor of National University of Singapore (Innovation Models & Digital Transformation)
  • Christophe Spoerry, Entrepreneur in residence, AREA42 (FinTech & New Ecosystems)

Three white papers were also presented at the symposium, including “Financial Services Industry Challenges and Innovation Opportunities: R&D to shape the digital future of financial services,” which I co-authored with Kumar, and IBM researchers Prasenjit Dey, and Jorge Sanz.

This paper presents our viewpoint on the characteristics and trend of the financial services vertical (banking, financial markets, and insurance). It elaborates on five key transformative themes that are likely to manifest over three different innovation horizons, from near (one to two years) to medium and longer term (beyond three years). The paper concludes with a call for action for R&D on four grand challenges in shaping the digital future of financial services, named Financial Industry Goals (or FIGs):

  1. Financial inclusion,
  2. Financial crimes immune system,
  3. Digital banking – invisible and embedded, and
  4. Sustainable finance to tackle climate change.

With the goal of helping PhD students connect with industry professionals and better-understand R&D challenges in enterprise services computing, IBM Research also jointly sponsored the social gathering event “PhD Forum” with the IEEE Technical Committee on Services Computing (TCSVC) that evening.

And at the banquet held on July 11, I announced the recipients of five prestigious 2019 IEEE TCSVC, including two IBMers:

  • Lorraine Herger, director of IBM Research Integrated Solutions, received the “Women in Services Computing” Award
  • Vaijayanthi Desai, IBM Cloud Centre of Excellence Skills Leader, received the “Outstanding Service” Award

L: Lorraine Herger, director of IBM Research Integrated Solutions, received the "Women in Services Computing" Award; R: Vaijayanthi Desai, IBM Cloud Centre of Excellence Skills Leader, received the "Outstanding Service" Award

Finally, on July 11, Fatemeh Jalali, research staff member, IBM Research-Australia was on the plenary panel titled “From EDGE to CLOUD.” And two other IBM leaders then delivered two IEEE SERVICES Workshop keynotes, respectively on July 12:

  • Gopal Pingali, VP of IBM Global Technology Services Labs & an IBM Distinguished Engineer, presented “The Future of Services Computing—Cognitive, Hybrid, Automated, Serverless, Open” at the inaugural IEEE SERVICES Workshop on Serverless Computing Frameworks and Services.
  • Toyo Suzumura, IBM Research lead on cognitive graph solution and financial crimes, presented “Scalable Graph Learning for Finance” at the inaugural IEEE SERVICES Workshop on Knowledge Graph as a Service.

In total, IBM researchers taught two tutorials and published 24 papers at IEEE SERVICES conferences.

  • Tutorials (Monday, July 8)
    1. “DevOps, Microservices, & Containers – The Perfect Storm” by John J. Rofrano, DevOps Champion at IBM Research, New York
    2. “IBM Hybrid Cloud for Enterprise” by Carlos Fonseca, Lorraine Herger, and Mercy Bodarky on the IBM Research Integrated Solutions team.
  • IEEE BigDataCongress (International Congress on Big Data)
    1. “AIOps for a Cloud Object Storage Service,” Anna Levin (IBM Research Haifa), Shelly Garion (IBM Research Haifa), Elliot K. Kolodner (IBM Research Haifa), Dean H. Lorenz (IBM Research Haifa), Katherine Barabash (IBM Research Haifa), Mike Kugler (IBM), Niall McShane (IBM)
  • IEEE CLOUD (International Conference on Cloud Computing)
    1. “Cross-Layer Optimization of Big Data Transfer Throughput and Energy Consumption,” Luigi Di Tacchio (University at Buffalo), MD S Q Zulkar Nine (University at Buffalo), Tevfik Kosar (University at Buffalo), Muhammed Fatih Bulut (IBM), Jinho Hwang (IBM)
    2. “Cloud Readiness Planning Tool (CRPT): An AI-Based Framework to Automate Migration Planning,” Chen Lin (IBM), Hongtan Sun (IBM), Jinho Hwang (IBM), Maja Vukovic (IBM), John Rofrano (IBM)
    3. “Failure-Aware Application Placement Modeling and Optimization in High Turnover DevOps Environment,” Tonghoon Suk (IBM T.J. Watson Research Center), Jinho Hwang (IBM T.J. Watson Research Center), Muhammed Fatih Bulut (IBM T.J. Watson Research Center), Zemei Zeng (University of California, Berkeley)
    4. “Cognitive Compliance: Analyze, Monitor and Enforce Compliance in the Cloud,” Constantin Adam (IBM T.J. Watson Research Center), Muhammed Fatih Bulut (IBM T.J. Watson Research Center), Milton Hernandez (IBM T.J. Watson Research Center), Maja Vukovic (IBM T.J. Watson Research Center)
    5. “Bolt: Towards a Scalable Docker Registry via Hyperconvergence,” Michael Littley (Virginia Tech), Ali Anwar (IBM Research), Hannan Fayyaz (York University), Zeshan Fayyaz (Ryerson University), Vasily Tarasov (IBM Research), Lukas Rupprecht (IBM Research), Dimitrios Skourtis (IBM Research), Mohamed Mohamed (IBM Research), Heiko Ludwig (IBM Research), Yue Cheng (George Mason University), Ali R. Butt (Virginia Tech)
    6. “TrIMS: Transparent and Isolated Model Sharing for Low Latency Deep Learning Inference in Function-as-a-Service,” Abdul Dakkak (University of Illinois Urbana-Champaign), Cheng Li (University of Illinois Urbana-Champaign), Simon Garcia de Gonzalo (University of Illinois Urbana-Champaign), Jinjun Xiong (IBM Research), Wen-mei Hwu (University of Illinois Urbana-Champaign)
    7. “Slimmer: Weight Loss Secrets for Docker Registries,” Nannan Zhao (Virginia Tech), Vasily Tarasov (IBM Research—Almaden), Ali Anwar (IBM Research—Almaden), Lukas Rupprecht (IBM Research—Almaden), Dimitrios Skourtis (IBM Research—Almaden), Amit Warke (IBM Research—Almaden), Mohamed Mohamed (IBM Research—Almaden), Ali Butt (Virginia Tech)
  • IEEE EDGE (International Conference on Edge Computing)
    1. “Dynamic Edge Fabric EnvironmenT: Seamless and Automatic Switching among Resources at the Edge of IoT Network and Cloud,” Fatemeh Jalali (IBM Research Australia), Timothy Lynar (UNSW Canberra), Olivia J. Smith (Telstra Corporation Ltd.), Ramachandra Rao Kolluri (IBM Research Australia), Claire V. Hardgrove (University of Sydney), Nick Waywood (IBM Research Australia), Frank Suits (IBM Research Australia)
  • IEEE ICCC (International Conference on Cognitive Computing)
    1. “An AI Enabled System for Distributed System Characterization,” Seraphin Calo (IBM Research), Dinesh Verma (IBM Research), Maroun Touma (IBM Research), Franck Le (IBM Research), Douglas Freimuth (IBM Research), Erich Nahum (IBM Research)
    2. “IoT Data Management System for Rapid Development of Machine Learning Models,” Keith Grueneberg (IBM Research), Bongjun Ko (IBM Research), David Wood (IBM Research), Xiping Wang (IBM Research), Dean Steuer (IBM Research), Yeonsup Lim (IBM Research)
    3. “Feature Importance Identification through Bottleneck Reconstruction,” Linsong Chu (IBM T.J. Watson Research Center), Ramya Raghavendra (IBM T.J. Watson Research Center), Mudhakar Srivatsa (IBM T.J. Watson Research Center), Alun Preece (Cardiff University), Daniel Harborne (Cardiff University)
    4. “Criteria for Learning without Forgetting in Artificial Neural Networks,” Rupesh Karn (Khalifa University), Prabhakar Kudva (IBM Research), Ibrahim “Abe” Elfadel (Khalifa University)
  • IEEE ICIOT (International Congress on Internet of Things)
    1. “Automated Detection of Rule Conflicts for Enterprise IoT,” Mari Abe (IBM), Gaku Yamamoto (IBM), Sanehiro Furuichi (IBM), Kazuhito Akiyama (IBM)
    2. “How to Discover IoT Devices When Network Traffic Is Encrypted,” Enriquillo Valdez (IBM Research), Dimitrios Pendarakis (IBM Systems), Hani Jamjoom (IBM Research)
    3. “A Prediction-Optimization Framework for Site-Wide Process Optimization,” Dharmashankar Subramanian (IBM Research), Pavankumar Murali (IBM Research), Nianjun Zhou (IBM Research), Xiang Ma (IBM Services), Giovane Cesar Da Silva (IBM Services), Raju Pavuluri (IBM Research), Jayant Kalagnanam (IBM Research)
    4. “How Secure Is Your IoT Network?,” Josh Payne (Stanford University), Karan Budhraja (University of Maryland, Baltimore County), Ashish Kundu (IBM Thomas J. Watson Research Center)
  • IEEE ICWS (International Conference on Web Services)
    1. “Federated AI for the Enterprise: A Web Services Based Implementation,” Dinesh Verma (IBM T.J. Watson Research Center), Graham White (IBM Research), Geeth de Mel (IBM Research)
    2. “A Novel Part of Speech Tagging Framework for NLP Based Business Process Management,” Xue Han (IBM Research China), Yabin Dang (IBM Research China), Lijun Mei (IBM Research China), Yanfei Wang (IBM Research China), Shaochun Li (IBM Research China), Xin Zhou (IBM Research China)
    3. “Value Attribution through Provenance Tracking in Blockchain Networks,” Shreya Chakraborty (IBM Research India), Balaji Vishwanathan (IBM Software Labs India), Praveen Jayachandran (IBM Research India)
  • IEEE SCC (International Conference on Services Computing)
    1. “Winnability Prediction for IT Services Bids,” Pei Guo (IBM Research Almaden), Aly Megahed (IBM Research Almaden), Shubhi Asthana (IBM Research Almaden), Paul Messinger (University of Alberta)
  • IEEE SERVICES Symposia
    1. “Financial Services Industry Challenges and Innovation Opportunities,” Kumar Bhaskaran (IBM Research), Rong N. Chang (IBM Research), Prasenjit Dey (IBM Research), Jorge L. Sanz (IBM Research)
    2. “MLModelScope: Evaluate and Introspect Cognitive Pipelines,” Cheng Li (University of Illinois Urbana-Champaign), Abdul Dakkak (University of Illinois Urbana-Champaign), Jinjun Xiong (IBM T.J. Watson Research Center), Wen-mei Hwu (University of Illinois Urbana-Champaign)
    3. “Towards Specification of a Software Architecture for Cross-Sectoral Big Data Applications,” Ioannis Arapakis (Telefonica Research), Yolanda Becerra (Barcelona Supercomputing Center), Omer Boehm (IBM), George Bravos (Information Technology for Market Leadership), Vassilis Chatzigiannakis (Information Technology for Market Leadership), Cesare Cugnasco (Barcelona Supercomputing Center), Giorgos Demetriou (Ecole des Ponts ParisTech), Iliada Eleftheriou (University of Manchester), Julien Etienne Mascolo (Centro Ricerce Fiat), Lidija Fodor (University of Novi Sad), Sotiris Ioannidis (Foundation for Research and Technology Hellas), Dusan Jakovetic (University of Novi Sad), Leonidas Kallipolitis (Aegis IT Research Ltd.), Evangelia Kavakli (University of Manchester & University of the Aegean), Despina Kopanaki (Foundation for Research and Technology Hellas), Nicolas Kourtellis (Telefonica Research), Mario Maawad Marcos (Caixa Bank), Ramon Martin de Pozuelo (Caixa Bank), Nemanja Milosevic (University of Novi Sad), Giuditta Morandi (École des Ponts ParisTech), Enric Pages Montanera (Atos), Gerald Ristow (Software AG Germany), Rizos Sakellariou (University of Manchester), Raul Sirvent (Barcelona Supercomputing Center), Srdjan Skrbic (University of Novi Sad), Ilias Spais (Aegis IT Research Ltd.), Giorgos Vasiliadis (Foundation for Research and Technology Hellas), Michael Vinov (IBM)

IBM Research is proud to have participated in the event and played a key sponsorship role to IEEE SERVICES, which is placed in the top 5 percent of all IEEE Computer Society sponsored conferences in terms of downloads in the IEEE digital library (Xplore) in the past year.

Besides Kumar, who served as general chair of the inaugural IEEE Symposium on Future of Financial Services, and myself, several other IBM researchers also played an important role on the organizing committee of 2019 IEEE SERVICES:

  • Heiko Ludwig, general chair of 2019 IEEE International Conference on Web Services
  • Dinesh Verma, program chair of 2019 IEEE International Conference on Cognitive Computing
  • Carlos Fonseca, tutorial chair of 2019 IEEE SERVICES
  • Fanjing Meng, chair, IEEE SERVICES Workshop on Serverless Computing
  • Jianying Hu, advisory committee member, IEEE Digital Health as a Service Symposium

Based upon the success of IEEE SERRVICES 2019, several IBM researchers have been invited to play a key role at IEEE SERVICES 2020, which will be held in Beijing, China on July 6-11, 2020.  IBM researchers will continue to make significant contributions to advancing AI powered enterprise services computing technologies through the IEEE SERVICES community.

IBM Academy of Technology member, IEEE SERVICES 2019 Steering Committee member, IEEE Technical Committee on Services Computing chair, 2019 IEEE International Conference on Cognitive Computing general chair, 2019 IEEE SERVICES Symposia co-chair

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