November 28, 2018 | Written by: Niklas Lyng Pedersen
Categorized: Business partners | SAP
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itelligence Denmark has reinforced its market leading position in SAP hosting services with IBM’s cutting-edge infrastructure. To differentiate themselves from the crowded IT service provider market they needed something extra. This has certainly been added by deploying IBM Power Systems servers and IBM Storwize storage, which can easily and securely be shared between clients – enabling the company to deliver top reliability and faster performance than ever before.
itelligence is a global SAP Platinum Partner with more than 25 years of experience. The company offers everything from consulting to implementation and managed services to support various clients throughout their digital transformation. As part of NTT DATA Group, the company draws upon a global network of over 13.500 SAP professionals in 52 countries across the globe.
itelligence Denmark’s aim was to fine refine its SAP HANA hosting services for clients and differentiate itself from competitors by optimizing its hardware environment to benefit costumers and at the same time fasten provisioning, reduce costs and save time. Torben Prang, Director of IT and Infrastructure at itelligence Nordic elaborates:
“We needed a vendor that really understood SAP applications and could deliver on our clients’ high expectations.”
The company deployed IBM Power Systems and IBM Storwize storage to improving its offering to clients running SAP Business Warehouse and SAP Business Suite powered by SAP HANA. Torben explains why:
“Many of our customers are producing enormous amounts of data in SAP HANA, which they analyze to gain insight and improve business performance. To accommodate growing data volumes while meeting our SLAs, we either had to scale up or scale out our capacity. To minimize our efforts and expenditure, we decided to scale up by investing in additional hardware to boost capacity, and IBM Power Systems was the obvious choice.”
So how did it precisely work out? itelligence Denmark has improved significantly on several key parameters:
- 60% faster provisioning of new virtual servers.
- 30% reduction in operating costs – thus now being able to give customers outstanding value for money.
- 95% time saving on reporting for one client.
Future plans and perspectives
Looking to build on its success the company now plans to migrate even more of its clients’ SAP applications running on SAP HANA to IBM Power Systems. Furthermore, itelligence Denmark is also exploring the potential benefits of integrating AI into its offering through IBM Watson. Feasible solutions could include machine learning to take on routine tasks in interaction with customers, employees, partners and suppliers. This could eventually reduce the workload on the service center and save clients their valuable time.
Do you have any questions? Don’t hesitate to contact me at: NIKLASP@dk.ibm.com