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The last best experience: customer service in a digital world
“The last best experience that anyone has anywhere, becomes the minimum expectation for the ...
IoT ruins movies: Thelma & Louise
Setting the scene This time last week I was swooping through the skies in a helicopter, circling and landing in the Grand Canyon. I know what you’re thinking, what relevance does this have to the IoT and IBM? To be honest not a lot, I just ...
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by Rodrigo Ibraim Teixeira
Delivering Superior Enroute Global Weather and Flight ...
by John Szatkowski
The benefits of a field service management solution
by Franklin Morris