By Matt Bellias on February 20, 2018

How the gig economy will transform field service management

A use case for the future Imagine the scenario: a master electrician is responsible for fixing motors, transformers, generators and electronic controllers on industrial robots. He finishes the first shift at a manufacturing plant, gets an alert on his phone as he’s driving home. Something is wrong with a nearby photovoltaic system – aka a […]

Continue reading

By Kim Woodbury on February 15, 2018

What we THINK about: Enterprise Asset Management

It’s that time of year again. What time, you may be asking? The time of year to think about what new challenges you will take on and how you will execute them. To think about ways your business can innovate with new enterprise asset management (EAM) technologies. And, most importantly, to think of ways to […]

Continue reading

By Bruce D Baron on January 24, 2018

Understanding the ‘things’ in Internet of Things

Last month I had the incredible pleasure of escaping the winter doldrums of the Northeast and heading to sunny Coconut Grove, Florida for the International Maintenance Conference (IMC).  This annual conference is a must-see event for asset managers, plant managers, and reliability engineers who keep the industrial infrastructure of the world going. One key theme of the event […]

Continue reading

By Matthew Mikell and Jen Clark on January 4, 2018

Cheat sheet: What is Digital Twin?

Ready to start the New Year off with one of the most interesting IoT trends for 2018? Then welcome to the cheat sheet series: your no-jargon guide to all things IoT. In this installment, subject matter expert Matthew Mikell gives us the low down on digital twin. Digital twin: the background When we design machines […]

Continue reading

By Sarah Dudley on January 3, 2018

IBM Named a leader in Gartner Magic Quadrant for EAM

We are pleased to announce that IBM was named a leader in Gartner Magic Quadrant for Enterprise Asset Management Software. In a market that is very mature, it is exciting to be named a leader in this space. Leading in completeness of vision When IBM thinks about what it means to have a complete vision, […]

Continue reading

By Rob Potter on December 18, 2017

4 inspiring stories from the front lines of asset maintenance

When I think about what makes my job exceptional, it’s that I get to work with people who infuse honesty, intelligence and integrity into everything they do. It is more than just the technology we use or the awards we win. For starters, it is the feeling of knowing that every customer we serve has […]

Continue reading

By Hamsa Srinivasan on December 15, 2017

How to avoid asset meltdown in nuclear power plants

We can all imagine the complexity surrounding the workings of a nuclear power plant. Given the level of safety, reliability and regulatory requirements they face, every operation and process needs to be designed and managed with utmost care.  The same is the case with asset management. Asset management plays a critical role in the operations […]

Continue reading

By Jen Clark on December 14, 2017

Cheat sheet: What has blockchain to do with the IoT?

Welcome to this week’s cheat sheet, your guide to the murky mysteries of IoT-related technologies. Our last installment explored the basics of blockchain: a digital ledger where transactions and contracts can be securely recorded and distributed. But what has blockchain to do with the IoT, and how does one help the other? Let’s find out. […]

Continue reading

By Ray Miciek on November 20, 2017

3 important reasons to be thankful for EAM this year

It’s hard to believe two of my favorite ‘T’ events are happening in the next couple of weeks: Thanksgiving & TRIMax. In the spirit of the Thanksgiving holiday here in the U.S., and in anticipation of TRIMax, I wanted to talk about three things I have to be thankful for this year: customers, community, and […]

Continue reading

By Stephan Biller on October 25, 2017

IBM & Samsung team up to empower field technicians to work from anywhere

When a product or piece of equipment needs maintenance, we rely on field service technicians to fix the problem quickly and at minimal cost. To do this effectively, mobility has become a driving force for the future of field service management (FSM). As we discussed in a recent post on mobility and innovation for FSM, the market […]

Continue reading

By Matthew Mikell on October 4, 2017

New ‘reality’ of the connected worker: AR with Maximo

In the IBM blog “How using mobility and innovation for FSM will define your future,” we began to highlight the advantages of faster problem resolution with augmented reality (AR) and artificial intelligence. Coupled with Maximo and mobility, the brings numerous advantages for a worker while working remotely. It means instant access to asset and inventory […]

Continue reading

By Sarah Dudley on September 25, 2017

A behind-the-scenes look at the technology behind your electricity

I think most of us can agree that electricity plays a pretty significant role in our lives. It gives us light, powers our electronics, and makes it possible to binge on Netflix when we feel the urge. At work, it powers machines that manufacture the goods and services we use everyday. When we lose electricity […]

Continue reading