connected store

The “Next-Gen” shopping experience will rely on a solid data foundation

Written by Chris Wiegand | May 29, 2018 | Retail

Retail has endured a turbulent time. The past decades have seen a painful shift from traditional brick-and-mortar to the online shopping experience. Driven in no small extent by a desire for instant gratification; tech-native Millennials have demanded personalization, speed, and frictionless online shopping experiences. And while this has fueled innovation and the development of mobile, ...read more


I think I saw you at Think? Top facilities management takeaways

Written by Bruce D Baron | April 11, 2018 | Buildings

Think 2018 was a week to remember, and I think I saw you there? But in case I am mistaken, and you weren’t one of the 40,000 attendees at IBM THINK, here’s what you missed. It was a week of networking, learning and sharing thought leadership with a global community. I paid particularly close attention ...read more


How retailers are optimizing your Black Friday experience

Written by Jen Clark | November 24, 2017 | Retail

I’m not sure how to feel about Black Friday. On the one hand, the discounts can be quite spectacular. On the other, the rush to bag a bargain can turn otherwise reasonable human beings into fearless denizens of the underworld, clawing their way towards would-be purchases with fierce abandon. It’s a scary time to be ...read more


Golden State Foods and IBM Watson IoT set new standards in foodservice industry

Written by Jen Clark | October 5, 2017 | Conferences

At this year’s Genius of Things (GoT) event in Boston, IBM announced that we are working with Golden State Foods to embrace two big opportunities for growth and change in the food services industry. Golden State Foods are using Watson IoT to assist fleet management and safety for their 2,000+ trucks, and creating connected restaurants ...read more


Retail industry undergoes transformation with the IoT

Written by Renata Mattos | September 8, 2017 | Retail

We’re writing today our shopping list for the future. Until the 1950s, most people shopped in small markets. They told a clerk what they wanted, and the clerk selected goods from the shelves or from the little stock at the back of the store. On June 26, 1974, at a Marsh chain supermarket in Troy, Ohio, ...read more


GoT summit: Taking retail everywhere with connected commerce

Written by Jen Clark | February 16, 2017 | Retail

Steve Laughlin, General Manager, Consumer Industries, IBM and Paul Wilkinson, Head of Technology Research, Tesco Labs, explore how connected commerce is changing the face of retail. Changing customer expectations While 85% of consumers still prefer to shop in-store, their expectations are shifting. Now, they are demanding experiences that transcend physical and digital boundaries. The retail ...read more