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mobile payment

Banks are losing money on new payment systems

Payments modernization reminds me of bathing toddlers. It could sometimes be quite a project at our house, when our boys were toddlers, with splashing, shouting, and arguments over bath toys. So why bathe both at once? Because the alternative is even...

The next era in banking starts with reframing trust

In a world where 76% of Americans are choosing mobile apps over teller windows and digital wallets are fast replacing cash in pockets, banks are changing rapidly. But it’s more than just expanding digital services. Financial institutions are faced ...

Person at planning whiteboard

Unifying DevOps in banking

Even before the COVID-19 pandemic, many FinTech companies and other non-bank competitors were on track to outpace traditional banks at creating the always-on convenience, personalized services and apps that customers were demanding. Then when the ...

leadspace image for IBM InterConnect 2017

IBM, Watson, and the Royal Bank of Canada

Ginni introduced Bruce Ross, Group Head of Operations at the Royal Bank of Canada mentioning that both he and the organisation are pioneers. Bruce is the head of both technology and operations at the no. 1 bank in Canada. Legacy is a massive strength...

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