March 15, 2017 | Written by: Matt Bellias
Share this post:
At our recent Genius of Things event in Munich, we talked extensively about buildings and our partnership with KONE to apply IoT technologies to elevators and escalators. To sum up, KONE is using IBM’s Watson IoT platform to connect, remotely monitor and optimize millions of elevators, escalators, doors and turnstiles in buildings and cities worldwide.
KONE and IBM partnership
At IBM’s Cognitive Building Forum, Pierre Liautaud, Executive Vice President at KONE, spoke about this unique partnership to create the next evolution of cognitive buildings. The IBM and KONE story is a great example of how IoT will transform industries and client experience.
Pierre Liautaud began the discussion by framing KONE’s transformation. KONE is chiefly in the business of people-flow and making cities better places to live. Cities are about the ability for people to move freely, within and between offices and elevators and escalators are at the core of that.
Revealing how the experience of riding an escalator or elevator will change with the infusion of Watson IoT, to quote Pierre “It affects two things. Firstly, KONE’s two main audiences – the users and customers. KONE’s customers are building owners, facility managers, tenants, infrastructure providers, and users who will certainly look at the elevator of the future as a completely different thing than what it is today. While today, it is basically a stainless steel box, tomorrow, the worlds of the elevator will change. Elevators will be digital walls generating plenty of information that can be shared with the users as part of their journey of moving through buildings. For example, where they go, where the meeting rooms are, has the person that they are going to meet been made aware that they are coming, etc. So, the user experience thanks to connectedness and the mobility, will make things different.”
The future of buildings
Elaborating on what a building of the future will look like with these cognitive elevators and escalators, Pierre focused on the interaction between buildings stakeholders. He said that the interaction between the user, the people who manage the facility and the people who service the equipment is going to drastically improve, but it not just be about cost savings for the facility managers. Instead, it’s about creating new experiences based on information, which can drive transformation in the industry and fuel new business and revenue models.
KONE is excited about bringing a new set of services based on data that is in-turn based on intelligence about their equipment, customers and users. And the partnership with IBM help power these new business models. For a glimpse into KONE’s work on elevators talking, check out this short video.
You can watch the complete video with Pierre Liautaud from our Cognitive Buildings Forum here.
IoT is driving digital disruption of the physical world, accelerating advances in technology and transforming every part of our lives. The Watson IoT platform helps infuse information and intelligence into every industry and this KONE example is one of the many projects underway to use IoT as a tool for change. Visit our website to see more examples of how the Watson IoT platform is transforming business.